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Member Care Assistant

4 months ago

Green Bay, United States Clarity Care Full time

The Member Care Assistant trains or re-trains PCW’s to complete clients personal cares, basic housekeeping and client specific duties. They carry out responsibilities training and performing in the following functional areas: client safety, bathing, toileting, transfer assistance, meal preparation, cleaning/housekeeping, companionship, shopping, transporting clients, and running errands. The Member Care Assistant will also be trained on the scheduling role.

ESSENTIAL FUNCTIONS AND DESIRED OUTCOMES:

- Maintains consumer health by performing or training on activities of daily living to include, but not limited to: bathing, grooming, toileting, and transfer assistance.
- Communicates any arising issues to Home Care Area Administrator and/or Supportive Home Care Supervisor to ensure prompt addressing.
- Ensures proper care of client by following procedures and treatments as described in the Plan of Care.
- Train and supervise on the Electronic Visit Verification system while doing On the Job Training in the field.
- Ensure proper HIPPA practices are in place.
- Prepares and serves meals by following general nutritional guidelines, menus, individual dietary restrictions, needs and preferences to ensure client health.
- Follows safety and regulatory procedures in all areas of food preparation, serving of meals, clean up and other related activities.
- Provides personal cares as directed by individual needs in a client specific manner.
- Responds promptly and competently in emergency situations.
- Maintains a sanitary and clean work area to ensure a safe, healthy, and welcoming environment.
- Supervises the safety of clients and PCW’s while allowing maximum independence and participation in daily living activities.
- Ensures the health, safety, and wellbeing of the client through assistance/training with household care/hygiene and homemaking duties to include but not limited to dusting, vacuuming, disposal of garbage, and cleaning.
- Carries out client specific duties as assigned and directed by the supervisor.
- Utilize and maintain the Scheduling Software Program leading to appropriate Client Care, accurate schedules, increased internal and external customer satisfaction and efficient billing practices.
- Subject to on call responsibilities for evenings, weekends, and holidays on an established rotation schedule.
- Act as an Ambassador for the Home Care program and Clarity Care as a whole. Excellent Client Service Skills are a necessity.
- Listen and respond to internal and external customers’ needs and concerns in a professional manner. Work with the Team to politely resolve such. Document these events as well.
- Clients are to receive services; Clients are not to be left unattended. You are heavily relied upon to ensure Clients receive services.

Pay: $17.00 - $18.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance

Experience level:

- 1 year

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person

Work Location: In person