Delivery Assurance Field Representative

3 weeks ago

Windsor, United States Quest Global Full time

Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.

As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:
**Roles & Responsibilities**:

- You will need to have a history of customer facing interactions to interact effectively with a variety of contacts within the supplier manufacturing process and OEM Program Office.
- You will need to have a familiarity with manufacturing processes to understand and pinpoint the potential issues that will require mitigation closure
- You will need to be able to influence without authority to drive quality and speed to meet commitment dates
- You will need to have written and verbal communication skills to disseminate information and provide status to Program Office
- You will need to have proficient computer skills and data entry capability, and the ability to navigate in customer platforms to provide critical accurate information
- You will need to be willing to travel to various manufacturing facilities on a frequent basis in order to perform your job

**Qualifications**:
We’re excited to talk to you if:

- You see yourself as a self-motivated, disciplined, and organized individual driven by a passion to provide solutions
- You can effectively manage production schedules with use of delivery estimation, risk analysis and crisis mitigation
- You are familiar with LEAN methodologies and tools
- You have experience with quality systems and/or industry standards compliance

**Physical Requirements & Work Environment**:

- Mostly Office Environments, Occasional Shop Floor involvement.
- Substantial amounts of telephone and computer work.
- Heavily Regulated Industries with strict adherence to procedures.
- Flexibility to meet business deadlines by staying late or arriving early.
- Typical 8 hour days plus lunch / 40 hour weeks / core (required) hours are 9AM to 4PM
- Ability to use personal transportation to visit customer locations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Job Type**
- Part Time-Regular

**Experience Level**
- Mid Level

**Total Years of Exp**
- 3 - 6

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