Retail Dispensary Store Manager

3 weeks ago

Fontana, United States Intrepid Personnel Full time

**About the job**

**Job Title**: Retail Dispensary Store Manager

**Status**: Full Time employee

**Location**: Inland Empire / High Desert - Adelanto

**Lic: c10-0001315**

**WHAT WE BRING TO THE TABLE**:
PUT YOUR CREATIVITY TO WORK AND IGNITE THE PASSION YOU DESIRE IN YOUR JOB

We want you to be a part of our legacy and grow with our amazing team High Season is positioned to dominate the Cannabis Market -- we’re hitting the market to make High Season Gratitude our patients and consumers brand of choice. Our success is built from growing outgoing and passionate employees. High Season takes the “standard” out of our sales process and transcends it to the Customer/Patient experience like no other in the Cannabis industry - creating a noteworthy moment with our flower. We have developed world-class facilities and vertically integrated businesses for the production, manufacturing, distribution, and sale of agriculture. By combining our experience with new learnings, research, and advancements, we’re able to ensure we meet the demands of those who choose quality over hype.

**JOB DESCRIPTION**:The Retail Dispensary Store Manager, with the assistance of the Assistant Store Managers and shift lead is responsible for the overall dispensary activities and the budtender team. Desired team member will consistently deliver excellent customer service in the dispensary by educating customers, patients and staff, accurately tendering transactions, and maintaining compliance with all state and local regulations.

**JOB RESPONSIBILITIES**:

- Support practices, policies, and strategies that support a continuous improvement in culture.
- Develop better ways to promote the store, product line and service within the store.
- Manage all controllable costs with a view of maintaining profitability.
- Formulates pricing policies by reviewing merchandising activities
- Participates in marketing strategy changes by reviewing operating and financial statements.
- Prepare and/or review detailed reports on buying trends, customer requirements, and profits.
- Ensure accuracy and compliance in all transactions.
- Record all sales and inventory transactions in accordance with state and local laws and regulations.
- Communicates the details of daily operations to key stakeholders.
- Oversee procedures related to opening, operations, and closing of the retail store.
- Participate in recruiting, training, continuous development, and success of employees.
- Participate in team building, leadership, and corporate development activities; support corporate initiatives and implement procedures and protocols provided by management.
- Stay informed and knowledgeable about state and local laws, regulations, and industry news.
- Interface with regulators and law enforcement as required.
- Oversee all aspects of the sales floor to maintain a clean, safe, inviting, professional environment.
- Perform inventory and finance reconciliation as required and conduct end of month inventory.
- Report all adverse events; participate in or lead deviation investigations.
- Address customer complaints and feedback in a professional manner.
- Conduct discipline, coaching, and termination of employees. Protect against loss by monitoring security, training staff, and maintaining security cameras.
- Manage appropriate levels of stock and purchases.
- Accountability and management of cash handling procedures.
- Count cash safe at the start and end of shift to ensure accuracy.
- Prepare weekly deposits for armored truck.
- Monitor discounts to ensure accuracy.
- Report cash shortages or inventory shortages to Retail General Manager.
- Store scheduling and staffing.
- Responsible for employee’s timekeeping ensures missed time punch reports and time off requests are submitted to Human Resources by payroll deadline.
- Assists employees with enrollment of benefits and returning benefit packets to Human Resources in a timely manner.
- Responsible for facility maintenance and troubleshooting as necessary including proper upkeep (ex. Monthly deep cleaning, landscaping, etc.).
- Ensure you are practicing first in - first out inventory.
- Additional duties as assigned

**QUALIFICATIONS**:

- Understanding of inventory management practices.
- Expert level knowledge of strains, effects of cannabis and cannabis infused products.
- Strong problem solving, communication and organization skills; anticipatory thinking and ability to forecast; calculating, multitasking, attention to detail, conflict resolution, teamwork, and professionalism, accountability, and proactive behavior.
- Availability to work evenings, weekends, and holidays to meet the needs of a fluid schedule and changing priority.
- Integrity beyond reproach.
- Flexible and adaptable to a dynamic environment.
- Excellent interpersonal, verbal, and written communication skills.
- Ability to lead, manage and motivate staff.
- Willingness to establish and maintain effective working relationships.
- Must be at l

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