Assistant Program Director

2 weeks ago

Boston, United States Department of Youth Services Full time

**Department of Youth Services (DYS)** is seeking dynamic, positive, and service-minded individuals to fill the role of **Assistant Program Director**. DYS works with juvenile justice involved young people ages 12 - 20 years old (most of the youth served are 14 -18 years old) in DYS residential facilities. As the Assistant Program Director, you will have a have a unique opportunity to utilize skills that directly and positively influence the course of a troubled young person's life.

**Duties and Responsibilities (these duties are a general summary and not all inclusive)**:

- Assist in the oversight of a locked secure facility for youthful offenders; Ensure a high quality of care and oversight of the population served; Conduct security audits and checks; Ensure adequate controls for contraband; Respond to programmatic issues and emergencies; Ensure that DYS policies and procedures are adhered to.
- Ensure adequate staff to client ratios that conform to Early Education and Childcare regulations; Coordinate unit repair and improvement activities; Ensure safety of youth staff and contractors; Conduct investigations when necessary; in the Program Director’s absence manage all aspects of program operations.
- Direct, assign and supervise the work of direct care professionals in the unit, including state and vendor employees; prepare work schedules; manage the use of overtime; provide comprehensive in-service training program and ensure staff members are certified annually in Restraint Techniques, Suicide Prevention First Aid and CPR; supervise Group worker III personnel and all those in the reporting structure.
- Prepare written materials including the Monthly Report, internal and external investigative reports, serious incident reports, emergency/contingency plans; manage the process of Performance Based Standards project (online database that compares MA DYS to other states), Issue written disciplinary notices; Update and revise program procedures.
- Ensure effective communication within the program by organizing and acting as chair of regular staff meetings; monitor daily logs; review videotapes; meet in formal supervision and respond to program staff concerns on an as needed basis.
- Act as role model and mentor to program staff; work as member of the program’s team of senior staff in developing program goals and objectives and, in general terms, enhance program operation.
- Conduct formal performance evaluations using the Employee Performance Review System (EPRS) in a timely manner.
- Support youthful offenders that are in individual, family, and/or behavioral crisis.
- Supervise medical and/or suicide interventions, referrals and follow on treatment of residents.
- Supervise the discipline and rights procedures of the behavior management system applied to residents.
- Observe residents and work shifts by attending school sessions, clinical groups, recreation, and meals on a daily basis.
- Conduct orientation of new staff by ensuring that all new staff clearly understands the specific rules and procedures regulating staff behavior and interaction with residents in order to create a positive climate where staff and residents know what to expect from each other.
- Perform 24-hour crisis intervention on call responsibilities

**Required Qualifications**:

- Considerable knowledge of State laws pertaining to juvenile laws and juvenile rights, as well as experience in juvenile/adult corrections
- Demonstrated knowledge of the detention system utilized by DYS, the goals and objectives of DYS.
- Excellent decision-making ability is critical as decisions must be made promptly and requires good judgement and experienced reasoning including the ability to anticipate and analyze difficult situations and take corrective action.
- Ability to work collaboratively with a range of professional staff from a variety of juvenile and criminal justice organizations, and non-profit provider agencies as well as the ability to establish rapport with persons from different ethnic, cultural and/or economic backgrounds.
- Strong interpersonal, writing communication, clinical and organizational skills in a field directly related to the functions of the Department of Youth Services.
- Demonstrated knowledge of budget development.
- Ability to properly restrain or subdue juvenile offenders through appropriate use of handcuffs or other restraint techniques in accordance with Departmental policies and procedures.

**Preferred Qualifications**:

- Knowledge of the types and availability of public and private organizations providing services to juveniles.
- Trained in restraints and crisis intervention.
- Understanding of DYS programming, population data, and internal operations.
- Experience with data management systems including the DYS Juvenile Justice Enterprise Management System (JJEMS).
- Knowledge of the laws, rules, regulations, policies, procedures, protocols, specifications, guidelines, and professional standards of assigned

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