Area Supervisor
4 weeks ago
**About Trash Butler**
**_ _**Who WE are**:
Trash Butler is the sustainability expert and revolutionary doorstep valet trash service and recycling solution designed for multi-family apartment communities. We currently service over 250,000+ units across 35 states in the country and have been voted one of the top amenities by residents and property managers. Trash Butler has been featured in The Wall Street Journal, TIME Magazine and on CNBC. We pride ourselves on providing stress-free service and professional employees who make a difference every day. We are committed to providing a culture that embraces our four Core Values which include: _Building Leaders; Always Branding; Listen, Fulfill and Delight; and Create a Fun, Safe, and Winning Team_.
**Reports to: Field Quality Manager, Operations**
**Department: Operations**
**MISSION**:
The **Area Supervisor **will be responsible for managing operations for a portfolio of multifamily (apartment) communities within an assigned district. The **Area Supervisor** works alongside our frontline employees, splitting their time between recruiting/staffing, training and oversight of the remote workforce who service our communities.
The main function of this role will be to ensure that day and nightly trash pick-up is completed per schedule to 100% satisfaction of our Clients As we grow and bring on new communities, the** Area Supervisor** will also assist with the field team to ensure a successful rollout and service launch.
**BENEFITS OF THE ROLE**
- Truck Stipend Included
- Phone and Car Wash Stipend Included
- Competitive Wage; annual salary
- Paid Time Off (PTO) eligibility 1st day of month following first 90 days
- Eligible for company sponsored benefits (health, dental and vision)
***
**ESSENTIAL DUTIES & RESPONSIBILITIES**:
- Responsible for ensuring satisfactory completion of doorstep trash/recycling collection on all scheduled services in assigned area
- Conduct on-site quality reviews of team and communities to ensure service is executed according to Trash Butler standards of service and safety policies
- Recruit/train/onboard new staff as well as provide continuing education as needed
- Track payroll for area and submit to FQM bi
- weekly for payroll processing
- Monitor staff check in/out and overall time to completion using our proprietary technology
- Organize and staff rollout/launch of service on new properties
- Provide on-call support to workforce
- Manage workforce inventory/supplies; including Butler Uniform, Tote Bags, Etc.
- Work collaboratively with other business units as required to serve customer
- Must be able to lift up to 25 lbs
- Area Supervisor will be required to work as a team with the Field Quality Manager, to ensure there is coverage for the weekend properties
- Sunday-Thursday
- Other duties assigned
**REQUIRED EDUCATION & EXPERIENCE**:
- High school diploma or equivalent, AA degree preferred or workforce experience
- Experience managing a remote workforce of up to 50 who work 5-7 days a week; roughly 2-3 hours per day
- Basic employee relations experience as it relates to hiring and management
- Experience in multi-site operations
- Experience providing customer service
- Excellent oral and written communication skills
**THOSE THAT ARE MOST EFFECTIVE IN THIS ROLE EXHIBIT THE FOLLOWING BEHAVIORS**:
- Strong planning, time management and organizational skills
- Strong work ethic and quality improvement orientation
- Ability to build trust and rapport and effectively communicate with co-workers, employees and customers
- Self-motivated and resourceful
- Ability to work independently
- Able to self-manage with some supervision
- Collaborative/team player
- Embody our core values: Building leaders; Always branding; Create a Fun, Safe, and Winning Team ; Listen, fulfill & delight
**About Trash Butler**:
Have you lived in or visited an apartment community where the resident places the trash/recycling right outside their front door and it magically disappears? It’s no surprise that this service has become the #1 amenity for apartment residents This is what we do in over 30 states nation-wide Trash-Butler is a doorstep trash and recycling pickup service for multifamily (apartment) communities. Trash-Butler is part of an INC 500 company that has been featured in The Wall Street Journal, TIME Magazine and Oprah.
- We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law._
Compensation: $42,000 yearly
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