Regional Portfolio Manager

2 weeks ago

Palo Alto, United States FPI Management, Inc. Full time

**Company Description** Multifamily Property Management**
- Palo Alto Ave, Palo Alto, CA, USA
- Full-Time

The Regional Portfolio Manager is the individual directly responsible for managing a group of assets as assigned by FPI Management. This individual is responsible for enforcing all FPI Management policies, procedures and internal operations. The Regional Portfolio Manager will be accountable for all operations of the assets in their inventory. Their job is to meet the expectations of each Client based on the respective operating budget and management agreement.

Pay: $112,000 - $115,000 / Year

**DUTIES AND RESPONSIBILITIE'S**

1.Prepare annual operating budgets for submission to Clients and Properties.

2.Monitor project budgets and marketing to maintain an awareness of the current financial status of each asset. Alert the FPI Management Executive Committee of any recommended changes.

3.Complete the monthly/quarterly Property Manager Checklist and submit on-time.

4. Make rent and concession recommendations based on market conditions and availability.

5. Verify that each property is adequately maintaining appropriate and required forms, leases, documents, resident certifications, invoices, and all other necessary forms, posters, and signs required by the Client, the Lender, and FPI Management.

6. Assure that all units are maintained to FPI standards, including turn-over's, exterior curb appeal, decorating recommendations, and cleanliness.

7. Review vacancies, availability dates, and turn-over rates.

8. Review monthly operating statements, budget and variance reports, check registers as necessary, delinquency reports, and other financial reports as provided by FPI Management to ensure budgetary control.

9. Monitor service requests for completion, timeliness, and resident satisfaction.

10. Maintain a professional appearance at all times in the presence of Employees, Clients and Residents.

11. Provide training and positive guidance to all employees to ensure maximum productivity.

13. Responsible for participating in recruiting activities and make sound hiring decisions for all on-site position openings.

14. Responsible for meeting all training requirements for the PM position and ensuring site employees have met the training requirements for their position.

15. Evaluate the performance of each on-site personnel on an on-going basis. Ensure all employee communication and counseling is properly documented and provided to the Human Resource Department.

16. Ensure CD Annual Reviews are completed, as well as Community Directors are completing reviews for each of their staff.

17. Portfolio Managers are responsible for ensuring their Sites and Community Directors are in compliance with all FPI Safety Policies and Procedures.

18. Maintain positive, professional and effective communication with Clients and Supervisors to ensure FPI is meeting the Client objectives and expectations.

**Other**
- Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.
- Comply with all Fair Housing Laws and FPI policies and procedures.
- Promote a professional image by adhering to FPI Management's Dress Code Policy.
- Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.
- Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.).

Perform any and all functions as directed by the supervisor, including special project assistance.
**Qualifications** Minimum Requirements**:

- Minimum 2 years' experience in a similar leadership role, within a Property Management environment.
- High School diploma or equivalency certificate required. College degree in a relatable field preferred, or equivalent combination of education and work experience in the field of property management.
- Certification or designation from an accredited organization, preferred (ARM, CAM, CAPS, COS, CPM, MPM, RMP, etc.).
- Valid Real Estate Salesperson License (requirement varies by state).
- Valid Driver's License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
- Must be proficient in speaking, reading, and writing in English.

**Skills Required**:

- Yardi
- Weblisters
- Site Pro
- RealPage
- Onesite
- On-Site
- Knock
- G-Suite (Google)
- Entrada
- Adobe Acrobat
- Craigslist
- Microsoft Word
- Microsoft ExceI
- Google Mail (GMail)
- Google Drive
- Internet Use
- Basic Computer Skills
- Management
- Customer Service

**Additional Information** ESSENTIAL ATTRIBUTES**
- Embracing and exemplifying our **HEART** core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
- Positive influencing, interpersonal, and

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