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Director, Human Resources Operations

3 months ago


Boston, United States Community Resources for Justice Full time

Community Resources for Justice (CRJ) is a unique, 145-year-old nonprofit organization that provides direct care as well as research and consulting services within the areas of the Mental Health, Criminal Justice, and Public Policy fields. Our four divisions, Social Justice Services, Community Strategies, Behavioral Health, and the Crime and Justice Institute are recognized for their effectiveness and contributions to this important work.

CRJ offers competitive pay and excellent benefits which include:

- Flexible Scheduling
- 401k with company match
- Tuition Reimbursement/Remission
- Paid Time Off (Vacation/Sick)
- Medical, Dental, Vision, FSA/HRA
- Referral Bonus Programs
- Employee perks (FREE Calm Premium Subscription), and much more

Position Summary
As the Director of Human Resources Operations & Payroll at Community Resources for Justice (CRJ), you will work closely with the VP, HR & Culture to ensures CRJ’s total rewards programs (compensation and benefits), HR systems, and payroll processes are effective in attracting, motivating, and retaining Staff, while remaining fully compliant with all regulatory requirements. Reporting to the Vice President of Human Resources & Culture, the Director, Human Resources Operations & Payroll will have oversight of the following functions: total rewards (compensation and benefits), HRIS and payroll.
The Director, HR Operations & Payroll working with a Team of four HR professionals is responsible for developing and implementing HR strategies and programs that align with the CRJ's strategic goals, priorities, and values. In this role, you will oversee the administration of HR Operations and Payroll activities, providing leadership and technical direction to improve current functionality, build new capabilities, and automate processes. This role requires a strong background in human resources management and payroll, a proactive approach to problem solving, and a commitment to promoting an inclusive work environment.
This is a hands-on position where you will engage across the organization to solve current challenges, improve processes, and promote CRJ as a great place to work and grow. Travel to CRJ worksite is required as needed to fulfill the responsibilities of the position.

Essential Duties
- Provide leadership to and direct supervision of Staff through effective coaching and performance management.
- Ensure that the HR operational needs of CRJ are being met and are aligned with the organization’s priorities and strategic plans.
- Plan, direct, and supervise all activities relating to the administration and maintenance of total rewards, HR systems and payroll.
- Administers or oversees the administration of CRJ’s benefits programs, including serving as primary contact with brokers and vendors for health and welfare benefits, workers' compensation, and retirement plans.
- Lead the delivery of quantitative and qualitative data reporting to develop data-driven insights to anticipate and solve workforce challenges.
- Ensure compliance with applicable federal, state, and local laws and regulations.
- Maintain and expand knowledge and understanding of existing and proposed federal and state laws/regulations affecting human resource management.

Required Skills and Experience
- Bachelor’s degree
- 7+ years of broad HR generalist and payroll experience
- 3+ years managing a team of HR professionals
- Ability to work collaboratively and cooperatively with team members, customers and external partners
- Commitment to diversity, equity and inclusion in all aspects of work and interactions
- Comprehensive understanding of, and experience with, employment law, including employee classification, pay, wage and hour compliance
- Experience with HRIS and payroll systems workflow and processes
- Demonstrated proficiency in computer/technical skills, Microsoft Office, particularly working with data and databases

Preferred Skills and Experience
- SHRM certification
- Certified Compensation Professional (CCP)

Key Attributes
- Mission and service focused
- Commitment to continuous process improvement
- Motivated by connecting with and supporting Staff
- Ability to work well independently as well as part of a team
- Excellent communication skills
- Excellent project management and time management skills
- Ability to prioritize and work on multiple projects simultaneously
- Creative with a solutions-based approach
- Ability to assess data as part of problem solving and decision making

About Us
Community Strategies (CS) supports adults with developmental or intellectual disabilities through specialized services that include Day Programs, Shared Living arrangements with providers, as well as over forty community-based group homes. Social Justice Services (SJS), supports those leaving incarceration to make positive, sustainable life transitions through residential and non-residential programs. Behavioral Health (BH) has worked to break cycles of violence, crime, and incarcer