Command Center Dispatcher

4 weeks ago

Mount Pleasant, United States Foxconn Industrial Internet Full time

Foxconn Wisconsin is seeking a **Command Center Dispatcher **that will work as part of a team to provide support to the Security Operation Center. Once part of the team you will be responsible for a wide variety of task with in the Security Department in a production and office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.

The Security Operation Center operates on 24 hour/7 days a week rotating shift basis monitoring and carrying out duties, which include but are not limited to: overall mission status of the Department and its assigned units, installation security, initiating emergency procedures, and other duties critical to the conduct of the mission.

**Job Responsibilities Include**:

- Must possess the ability to receive and transport messages via radio over a multiple channel system.
- Produce a daily report, log in emergency calls, and brief leadership using a PowerPoint presentation.
- Utilize current CCTV systems. Systems are used for loss prevention, crime prevention, and overall general security of the premises.
- Able to manipulate the cameras and download video in support of the Security Manager’s investigative mission.
- Produce badges and give access to restricted areas in accordance to the policies and procedures of this Department.
- Follow response and notification protocols in a timely manner and understand threat levels.
- Receive and respond to emergency and non-emergency calls from customers, employees, outside vendors, law enforcement, and the security officers via telephone and radio systems.
- In the absence of leadership, make sound decisions based on the environment and current conditions.
- Ensure all systems, both hardware and software, are functioning properly.
- All other duties as assigned.

**Education Requirements and Ideal Experience Includes**:

- High School Diploma or GED required.
- Ability to effectively communicate with all levels of staff clearly on both a landline phone and via radio.
- Strong multi-tasking, organizational and communication skills with excellent attention to detail.
- Computer literate, must be able use Microsoft Word, Excel, and PowerPoint.
- Able to generate reports & data in Excel, Office and Power Point and Google software programs (Google Sheets, Google Docs, etc).
- Ability to read and understand bills of laden.
- Must be able to work independently or with little direction.
- Spanish or Mandarin Language Skills is a plus.
- Law Enforcement or Military Experience preferred.
- Prior experience with CCTV and Access Control Systems.

**Reasons you should work at Foxconn Wisconsin & FII USA, Inc**:

- Comprehensive benefits package including medical, dental, and vision insurance coverage.
- Basic life insurance and short-term disability coverage provided by employer.
- Supplemental life insurance and long-term disability coverage options available.
- 401K with employer contribution.
- Personal, Vacation, and Holiday paid time off for all full-time employees.
- On-site clinic available for all employees.
- Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

**About Foxconn Wisconsin & Fii USA, Inc**:
Foxconn provides innovative design and Smart Manufacturing capabilities through Artificial Intelligence driven solutions. Dedicated to the expansion of AI-driven platforms, Fii USA, Inc centers around Cloud Based Computing, Big Data, High-Speed Networks, Automation, and Industry 4.0 methodology. Join an expansive network of professionals who embody an entrepreneurial spirit that works together within a company culture of shared mission

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