Enrollment Services Officer

2 weeks ago

Houston, United States Houston Community College Full time

**JOB SUMMARY**
The Enrollment Services Officer coordinates and directs all College procedures that affect student registration and facilitates all enrollment services functions.

**ESSENTIAL FUNCTIONS**
Establish and implement quality control measures pertaining to admissions, records, registration, financial aid, and testing/assessment.

Establish partnerships between Enrollment Services and Faculty, Administrative Services, Workforce Development, Contract Training and Continuing Education, and Institutional Research to ensure educational access and student success.

Coordinate and execute registration activities at all campuses within the designated College.

Coordinate and conduct internal audits to ensure accuracy of data for state funding.

Collaborate with the Institution’s Reporting official to interpret and analyze institutional guidelines ensuring compliance in state reporting.

Provide leadership in the development of testing, training and problem solving for the admission and registration components of the Student Information System.

Monitor all activities to ensure Family Educational Rights and Privacy Act (FERPA).

Provide admissions testing referrals for Texas Success Initiative (TSI).

Promote College retention by properly screening and providing information to advise students regarding the withdrawal process, Texas Success Initiative (TSI) requirements and Texas Assessment of Knowledge and Skills/State of Texas Assessments of Academic Readiness (TAKS/STARR) reinstatement, and TSI regulatory compliance (i.e. check status at initial contact, set milestones and groups, enter test scores term activate, track data reports on audit exceptions).

Manage support staff functions to include selecting, hiring, training and supervision.

If applicable, input and approve time and labor data for Enrollment Assistant and part-time staff.

If applicable, complete the Performance Evaluation Document (PEP) if supervising full-time staff.

Approve refund petitions.

Ensure the security of processing transcripts and materials.

Provide leadership in the in-service and training of College personnel regarding admissions policies and procedures.

Prepare and manage the Enrollment Services budget.

Make recommendations regarding personnel or budgetary actions.

Prepare and distribute various enrollment reports.

**QUALIFICATIONS**
Education & Experience
- Bachelor’s degree required
- 5 years experience in College Admissions and Registration required

Licensing & Certification
- Valid Texas Driver License

Special Skills
- MS Office Programs
- Information Management Systems
- Budget Management
- Residency State Policies and Regulations, State of Texas Assessments of Academic Readiness (STARR) and US Citizenship and Immigration Services (USCIS)
- Analytics and Reporting

Competencies
- Delivering High Quality Work
- Accepting Responsibility
- Serving Customers
- Supporting Organizational Goals
- Driving Continuous Improvement
- Acting with Integrity
- Thinking Critically
- Managing Change
- Communicating Effectively

**Working Conditions**

**SECURITY SENSITIVE**:
**The Organization**
- Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.

**The Team**
Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

**Location**
- Houston is a city with limitless possibilities:

- Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
- Approximately 145 languages are spoken here.
- Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
- Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
- The weather is great Mild winters ensure that outdoor activities can be enjoyed year-round.
- World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
- With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
- Houston is the Culture & Culinary Capital of Texas with more than 7,50

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