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Store Manager

2 months ago

San Diego, United States Soapy Joes Group Inc Full time

Description:
**Join Soapy Joe’s Team as a Store Manager**

**Why Soapy Joe’s?** At Soapy Joe’s, we’re not just a car wash - we’re on a mission to clean cars, protect the environment, and uplift our communities. We're committed to fostering growth, inspiring development, and welcoming dynamic servant-leaders who prioritize team and member care. If you thrive on success, value people, and aren’t afraid to dive into hard work, you’ll fit right in with our exceptional team. Our culture is the cornerstone of our achievements, and we're seeking individuals who resonate with our values and want to see our culture flourish.

**Responsibilities**:

- Provide impactful leadership to enhance organizational performance.
- Engage team members to prioritize safety, enhance operations, and drive performance.
- Optimize profits by meeting forecasts and ensuring top-notch customer satisfaction.
- Mentor and guide a team of 11 to 15 customer service attendants and representatives.
- Collaborate with the Operations team to achieve corporate and facility goals, motivating all staff to meet objectives.
- Oversee hiring, staff development, scheduling, evaluations, discipline, and retention efforts.
- Ensure compliance with company policies, procedures, and regulations.
- Provide regular reports to the District Manager and SVP of Operations.
- Uphold Soapy Joe’s positive reputation with internal and external stakeholders.
- Manage all aspects of facility operations, including reporting and addressing maintenance issues promptly.

**Requirements**:

- Minimum 2 years of management/leadership experience with multiple direct reports.
- Preferred experience in retail or service industries, emphasizing team leadership and exceptional customer service.
- Proven ability to develop others, manage performance through coaching, and lead teams to success.
- Track record of driving KPIs and sales.
- Strong organization, accountability, time management, and problem-solving skills.
- Availability for a flexible schedule, including nights and weekends (typically Thursday closing and Sunday/Monday off).

**Benefits & Compensation**:

- Competitive salary range: $70,096
- 401k match
- Comprehensive medical, dental, and vision benefits with generous employer contribution
- Monthly bonus eligibility for Store Managers
- Company-paid financial advisors, EAP counseling sessions, life insurance, AD&D, LTD
- Ongoing training and development opportunities, including quarterly classes and unique learning experiences
- Pay Grade system rewarding managers for competency development and KPI success.

**Requirements**:

- High school diploma or equivalent state-issued certificate, coupled with 2 years of management experience, or a blend of relevant training, education, and experience.
- Must possess the physical capability to perform all essential job functions with or without accommodation.
- Flexibility to work varied schedules, including nights and weekends.
- Strong communication, leadership, and organizational abilities.
- Exceptional attention to detail, problem-solving skills, and expertise in time management.
- Capacity to lead effectively without direct authority.
- Proficient decision-making skills, including data gathering, analysis, and timely execution.
- Demonstrated hands-on, pragmatic work style and leadership approach.