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Loan Processor

1 month ago

Tempe, United States Wells Fargo Full time

**About this role**:
Wells Fargo is seeking a...

**In this role, you will**:

- Identify ways to improve customer service experience
- Prioritize and manage assigned pipeline to meet deadlines and performance metrics
- Provide guidance training to less experienced Loan Processors
- Receive direction from supervisor and escalate non-routine questions to more experienced staff
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal and external customers, and other counter-parties
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

**Required Qualifications**:

- 2+ years of Loan Processing, Customer Service, Loan Administration, Collections, or Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Required Qualifications for Europe, Middle East & Africa only**:

- Experience in Loan Processing, Customer Service, Loan Administration, Collections, or Sales or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications**: Job Expectations**:
Preference shift 8:00 - 5:00 MST

**Posting End Date**:
20 May 2024

**Job posting may come down early due to volume of applicants.**

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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