Room Attendant/housekeeping

3 weeks ago


Grand Rapids, United States Holiday Inn Grand Rapids Downtown Full time

_Room Attendant/Housekeeping_

**Perks & Benefits**:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. Our Full Time benefits package covers:
Physical & Mental Wellness:

- Comprehensive benefits package including medical, dental, and flex plans
- Paid time off, holiday pay, and Sick Pay

Financial & Occupational Wellness:

- Competitive Compensation with incentives
- Associate referral program
- Brand and company training classes for career growth and development
- 401K Savings Plan with matching funds
- Tuition reimbursement

Personal Wellness:

- Shift Meals
- Food & Beverage discounts
- Exclusive hotel rate discounts

**Role and Responsibilities**

The room attendant performs tasks of cleaning and organizing guest rooms, bathrooms, and public areas. Room attendants are committed to helping in providing guests a positive stay by ensuring that their guest rooms are well taken care of, in good condition and clean. Public areas cleaning.

A successful housekeeper main focus will be contributing towards an overall clean and positive atmosphere in the hotel. A room attendant should also be able to display a polite, helping and available conduct towards the guest, always providing assistance or information to guests as possible.
- Cleaning and servicing all guest rooms, removing soiled linen and trash, following company standards for these tasks
- Making up rooms following standard operating procedures and according to management and guest requests
- Cleaning public areas and back-of-house
- Keeping housekeeping closets and office areas well organized and free of clutter
- Use amenities and cleaning products in a controlled and safe way
- Assist guests with requests whenever possible
- Respect guest privacy and security at all times

**Preferred Skills**
- Should be able to communicate and interact in English. The tone is positive and courteous, always genuine in order to provide service and assistance
- Previous housekeeping experience is preferred.
- Must be able to perform well while working with little or no supervision
- Work hours will spread over weekdays, weekends and holidays, which requires flexibility.
- Must be able to lift up to 20 pounds regularly and up to 40 pounds on occasion. Must be able to stand, walk, and work on feet for extended periods of time. Requires grasping, writing, typing / keying, extended periods of standing, walking, repetitive motions, hearing, and visual acuity
- Strongly committed to complying and following security, safety and privacy regulations

Pay: From $680.00 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Shift:

- 8 hour shift
- Day shift

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Hotel housekeeping: 1 year (required)

Work Location: In person



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