Community Health Worker

3 weeks ago

Troy, United States St. Peter's Health Partners Full time

**Employment Type**:
Full time

**Shift**:
Day Shift

**Description**:
**Community Health Worker - Community Health & Well Being**

**Troy, NY**

Full time

This position works in collaboration with the Community Health and Well-Being Team, as well as the Integration Care Coordination System.

**Position Highlights**:

- Recognized leader: Magnet Hospital in the Capital Region
- Quality of Life: Where career opportunities and quality of life converge
- Advancement: Strong orientation program, generous tuition allowance and career development
- Work/Life: Positions and shifts to accommodate all schedules
- We offer great Benefits including: Competitive Pay, Paid Leave. Shift Differentials, just to name a few.

A Community Health Worker (CHW) is a frontline public health worker, who is a trusted member of and/or has a remarkable understanding of the community served. This trusting relationship with the community enables the CHW to serve as a liaison/link/intermediary between the SPHP and the community to facilitate access to services and improve the quality and cultural competence of service delivery. A CHW builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy.

**Responsibilities**:

- Conducts and interprets individual assessments to identify non-clinical needs and mitigate any barriers to resources and services.
- Improves access to health and human services for individuals through in-person interactions, telephone contacts, and coordination of referrals per protocols of ministry's specific programming.
- Reinforces health literacy and educational messages using appropriate tools and supplies within scope of practice.
- Serves as a liaison between providers and patients to facilitate communication and coordination of services.
- Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations and participates in community meetings.
- Uses Social Care tools via TogetherCare (or similar protocols) for care coordination.
- Assists with data collection.
- Screen and mitigate social care needs of our dually eligible population (patients enrolled in both Medicaid and Medicare), as an intervention to reduce preventable hospitalizations (SO Metric)
- Address and mitigate social care needs for colleagues, as part of the Colleague Resiliency Plan.

**What will you need**:

- High School Diploma required / Associates Degree preferred.
- Minimum one (1) year of community involvement experience.
- Ability to earn a CHW certificate is preferred.
- Must be able to operate effectively in a collaborative, shared leadership environment.
- Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.
- Must be able to operate effectively in a collaborative, shared leadership environment.
- Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively interview patients/clients and accurately record medical information. Ability to effectively present information in one-on-one and small group situations to clients, and other employees of the organization. Ability to effectively relate pertinent information with medical and social service professionals.
- Work requires ability to communicate orally and to hear or communicate with target population. Bi-lingual skills to work with patients in their native language are preferred; certification as a medical interpreter/translator is a plus
- Work requires proofreading and checking documents for accuracy.
- Basic Life Support (BLS) certification is preferred.
- Must be comfortable working and serving in a diverse and inclusive environment, and operating in a collaborative, shared leadership environment with clinical supervision where applicable.
- Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries (RHMs).
- Must be able to travel to various SPHP sites and other locations as needed.
- Requires working in a normal office environment where there are relatively few physical discomforts due to dust, dirt, noise, and the like.
- Requires spending time in other agencies and environments within the community where there may be some disruptions due to noise, interruptions and the like.
- Must possess good manual dexterity in order to operate a computer keyboard.
- Must possess good hearing in order to be effective on extensive telephone conference calls and for in person communication.
- The above statements are intended to describe the general nature and level o

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