Specialist Billing

About USS:
You may not always notice United Site Services, but we are always there - at construction sites, industrial facilities, and live events all across America. We take pride in providing essential services like portable restrooms, hand hygiene solutions, temporary fence, trailer solutions, roll off dumpsters and more, for customers across the country. From state parks to the largest music festivals in the nation, our team is on the road and behind the scenes helping our customers create easy, safe and clean experiences for their employees or patrons. Join a company that makes a difference in communities across the country while providing for yourself and your family.

**THE USS DIFFERENCE**
- One-stop-shop for temporary site services, offering a full line of portable restrooms, hand hygiene solutions, temporary fence, trailer solutions and more.
- The largest inventory of equipment in the country.
- Coast-to-coast coverage with over 130+ locations in 27 states — and growing

Overview:
**About USS**

**PRIMARY PURPOSE**

The Billing & Collections Specialist is responsible for the billing & collections process and overall cash management of an assigned book of business. This position is responsible for handling all internal and external correspondence related to their assigned accounts while ensuring excellent customer service.

**Responsibilities**:

- Responsible for billing, collection, and management of the assigned portfolio- Audit invoices, validate pricing, services, accurate taxes, ancillary charges, and overall accuracy of invoices- Upload invoices into a 3rd party portal and track invoices until paid- Create consolidated spreadsheet billing per the customers’ requirements- Provide reconciliation of customer accounts and resolve outstanding balance issues. Identify and submit credit memos- Establish relationships with customers to encourage ability to invoice and faster pay- Communicate and follow up effectively with the sales department regarding customer accounts on a timely basis- Enlist the efforts of sales and senior management when necessary to ensure timely billing and collections- Work with other departments to correct errors and update orders- Partner with third party collection agency when necessary- Partner with the legal team on accounts where the customer filed for bankruptcy- Suggest account adjustments, small balance write-offs, and escalate uncollected balances for write offs

**SUPERVISORY RESPONSIBILITIES**

This position has no supervisory responsibilities.

Qualifications:
**QUALIFICATIONS**

**EDUCATION**

**Min/Preferred**

**Education Level**

**Description**

Minimum
2 Year/ Associate Degree
Accounting, Finance, or a related field, or an equivalent
combination of education, training, and experience**EXPERIENCE**

**Minimum Years of Experience**

**Maximum Years of Experience**

**Comments**

4Accounts Receivable and collections required.
Customer service and account management preferred**ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES**- Strong Customer Service Skills-
- Salesforce and Netsuite experience preferred- Ability to successfully collaborate with other departments- Strong Multi-Tasking and Time Management Skills- Strong Decision Making and Problem Solving-
- Well organized & able to work under timelines & constraints- Strong written & verbal (customer service) communication skills; analytical, process oriented, and ability to focus on details for long periods of time

Physical Requirements:
**PHYSICAL REQUIREMENTS**

**Demand**

**Frequency**ConstantUse hands and fingers to handle, control or feel objects tools or controlsFrequentRepeat the same movements when entering dataFrequentSee details of objects that are less than a few feet awayConstantSpeak clearly so listeners can understandFrequentUnderstand the speech of another personFrequentFocus on one source of sound and ignore othersFrequentHear sounds and recognize the difference between themFrequentSee differences between colors, shades and brightnessFrequentBenefit Summary:
**All full-time employees working an average of 30 hours or more per week are eligible for the below benefits. Part-time employees may be eligible for similar benefits.**
- Paid Time Off (pro-rated for Part-Time employees)
- Paid Holidays
- Medical/Pharmacy
- Dental
- Vision
- 100% Employer-Paid Short-Term Disability
- 100% Employer-Paid Long-Term Disability
- 100% Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
- Voluntary Employee Life & Accidental Death and Dismemberment
- Voluntary Spousal Life
- Voluntary Dependent Life
- Hospital Indemnity, Accident and Critical Illness
- Commuter/Transit Account
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- Health Savings Account
- 401(k) with employer match
- 100% Employer-Paid Employee Assistance Program (EAP)
- Employee Discounts

Salary Range: - / hour EEO Statement:
**EEO STATEMENT