Host/hostess
2 weeks ago
**Job Title: Hostess/Host (NEW LOCATION)**
**Responsibilities**:
1. **Guest Greeting**: Warmly welcome guests as they arrive, provide an overview of the dining process, and escort them to their tables.
2. **Reservation Management**: Manage reservations, record guest information, and communicate with servers and kitchen staff to ensure a smooth flow of service.
3. **Seating Arrangements**: Organize and prioritize seating to optimize the dining area's capacity and accommodate reservations and walk-in guests.
4. **Guest Inquiries**: Provide information about the restaurant, menu, and any specials to guests, answering inquiries with a positive and helpful attitude.
5. **Waiting Area Management**: Keep the waiting area clean and organized, ensuring guests are comfortable and informed about the expected wait times.
6. **Communication with Staff**: Maintain effective communication with servers, kitchen staff, and management to coordinate seating and address any issues.
7. **Resolving Guest Concerns**: Handle guest concerns or special requests, seeking assistance from management when necessary.
8. **Assistance with Service**: Support serving staff by assisting with tasks such as clearing and resetting tables during busy periods.
9. **Maintaining Reservation System**: Keep the reservation system updated with accurate information and ensure proper documentation of guest details.
**Requirements**:
1. Previous experience as a Hostess or in a customer service role is beneficial.
2. Excellent communication and interpersonal skills.
3. Ability to remain calm and professional in high-pressure situations.
4. Strong organizational and multitasking abilities.
5. Positive and friendly attitude with a focus on providing exceptional hospitality.
6. Attention to detail and a proactive approach to problem-solving.
7. Ability to stand for extended periods and work evenings, weekends, and holidays.
8. Familiarity with reservation systems and basic computer skills.
**Working Conditions**:
*The job involves standing, walking, and interacting with guests. *Work hours may include evenings, weekends, and holidays.
Come Join Our Team
Cheers
Available shifts and compensation: We have available shifts all days of the week. Compensation is $8.00 - $25.00/hour.
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