Host/hostess

2 weeks ago


Port Angeles, Washington, United States Inventors Brewpub Full time

Job Title:
Hostess/Host (NEW LOCATION)


Responsibilities:

1.

Guest Greeting:

Warmly welcome guests as they arrive, provide an overview of the dining process, and escort them to their tables.

2.

Reservation Management:

Manage reservations, record guest information, and communicate with servers and kitchen staff to ensure a smooth flow of service.

3.

Seating Arrangements:
Organize and prioritize seating to optimize the dining area's capacity and accommodate reservations and walk-in guests.

4.

Guest Inquiries:

Provide information about the restaurant, menu, and any specials to guests, answering inquiries with a positive and helpful attitude.

5.

Waiting Area Management:
Keep the waiting area clean and organized, ensuring guests are comfortable and informed about the expected wait times.

6.

Communication with Staff:
Maintain effective communication with servers, kitchen staff, and management to coordinate seating and address any issues.

7.

Resolving Guest Concerns:
Handle guest concerns or special requests, seeking assistance from management when necessary.

8.

Assistance with Service:
Support serving staff by assisting with tasks such as clearing and resetting tables during busy periods.

9.

Maintaining Reservation System:
Keep the reservation system updated with accurate information and ensure proper documentation of guest details.

Requirements:

  • Previous experience as a Hostess or in a customer service role is beneficial.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm and professional in high-pressure situations.
  • Strong organizational and multitasking abilities.
  • Positive and friendly attitude with a focus on providing exceptional hospitality.
  • Attention to detail and a proactive approach to problem-solving.
  • Ability to stand for extended periods and work evenings, weekends, and holidays.
  • Familiarity with reservation systems and basic computer skills.

Working Conditions:

*The job involves standing, walking, and interacting with guests. *Work hours may include evenings, weekends, and holidays.

Come Join Our Team

Cheers

Available shifts and compensation:
We have available shifts all days of the week. Compensation is $8.00 - $25.00/hour.

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