Director of Program Operations

2 weeks ago

Brooklyn, United States Constructive Partnerships Unlimited Full time

It is a time of growth at Constructive Partnerships (CP) Unlimited The Agency recently expanded its constituency to include housing migrants at a Sanctuary Site in Brooklyn. We are a leading non-profit provider of residential, day habilitation, Article 16, vocational, wheelchair, and transport services throughout New York City and the Hudson Valley to people with intellectual and developmental disabilities.

:
Under the supervision of the Program ensures the agency operation is consistent with safety, regulatory guidelines (DHS) and requirements and organization procedure to ensure optimum service to all Sanctuary asylum seekers.

POSITION DESCRIPTION:

- In this role, Director of Program Operations will ensure that all staff have all necessary operational and administrative tools and be proactive by escalating high priority issues and risks for their review as appropriate.
- Manage a team to ensure safe and efficient provision of services to all clients and staff.
- Provide supervision and support for 24/7 operations as required. 
- Providing status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership.
- Oversee and keep records such as curfew checks and vacancy reporting in CARES as well as weekly/monthly data reporting.
- Respond to client issues and concerns according to procedure or instructions, providing counsel where appropriate.
- Ensure that the facility is staff appropriately.
- Conduct/participate in fire drills and ensure compliance with regulations and procedures.
- Makes rounds scheduled and randomly through the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, cleanliness etc.
- Maintain excellent working relationships with clients, staff, and vendors.
- Participate in training, workshops and/or educational programs as assigned.
- Perform all other duties as assigned by the Program Director or designee.

POSITIONS REQUIREMENTS:

- Bachelor’s degree required, Masters’ degree in Social Work preferred
- Four years-experience in a shelter system or Supportive Housing
- Fire Safety Coordinator Certificate or can be hired with the condition of obtaining within 90 days
- NYC Food Handler's Certificate or can be hired with the condition of obtaining within 2 months
- CPR/First Aide or can be hired with the condition of obtaining within 2 months
- Must be capable to manage and address crisis.
- Proficiency in Microsoft 365
- Must be flexible to work various shifts and provide 24/7 oversite of the program for 365 days per year.
- Adaptable to task change at any time due to reasonable but necessary conditions
- Excellent verbal and written communication skills.
- Ability to work in a multi-cultural environment
- Ability to speak/write the English language
- Bilingual Spanish Preferred

Pay: $75,000.00 - $80,000.00 per year

**Benefits**:

- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

Ability to Relocate:

- Brooklyn, NY 11212: Relocate before starting work (required)

Work Location: In person

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