Assistant Program Director

3 weeks ago

Brooklyn, United States Interborough Developmental and Consultation Center Full time

**Job Summary: Assistant Program Director for Children Health Homes**

**Bilingual is preferred**

Under the general supervision of the Program Director

The Children Health Home Assistant Director provides oversight for Care Coordination services and progression. The HH AD is responsible for monitoring progression new enrollments to the program, and ensuring that the clients are connected to the appropriate services. Quality Improvement functions include reviewing the supervisor’s caseload deficiencies, program trends and ensuring that all program documentation is complete and submitted in a timely manner. The HH AD is also responsible for reviewing the quality of documentation, audits and ensuring it meets agency and programmatic standards. Monthly supervision is expected which focuses on clinical issues as well as chart reviews. Establishes and maintains systems to ensure that Team operations meet or exceed agency and regulatory guidelines and that documentation and billing conform to all applicable targets, rules, and regulations.

**RESPONSIBILITIES**:
Provides Clinical Oversight to Team Members:

- Supervises the assessment and reassessment activities of staff; ensuring that appropriate determinations and evaluations are made, that Medicaid and demographic information is accurate.
- Supervises the development and implementation of comprehensive Care Plans and Assessments are completed and ensures that they are maintained in a timely, accurate and complete manner.
- Assures that quality services, identified in the Care Plan are delivered in a timely manner, and that the client is satisfied with the services provided.
- Works alongside Program Director to ensure all HH policies and procedures are followed through and new policies are implemented.
- Ensures that all care managers are compliant with the point system and engagement is provided based on level of acuity.
- Supervises the counseling and exit planning provided by Care Coordinators, and ensures that appropriate discharge planning is provided.
- Immediately reports serious incidents, allegations of abuse, (including the reporting of child abuse or neglect), or sensitive situations and completes incident reports in accordance with applicable agency and regulatory policies.
- Regularly provides individual and group supervision with the program supervisors case conferences, in-service training and other staff development activities.

**Requirements**:
1. Master’s level professional with two (4) years prior supervisory experience in a behavioral health setting.

2. Knowledgeable of Health Homes/Care Management policies procedures

**3. Two (2) or more years of experience working with children and families.**

4. Three (3) or more years of care management experience required.

4. Prior utilization of PSYCKES, MAPP,UAS AND HCS

**Directs and Supervises Personnel**:

- Responsible for performance management of supervisors : provides regular feedback to supervisors, both orally and in writing, invoking the disciplinary process as needed.
- Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed).
- Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA.
- Provides oversight in the area of administrative record keeping, billing, maintenance of office equipment.

**Provides Quality Assurance Oversight**:

- Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the services provided to clients.
- Responsible for the development of a program mission statement and program goals that support the division and agency mission statements and goals.
- Coordinates with the Quality Assurance/Corporate Compliance Department and the appropriate corporate administrative departments in preparations for audits.
- Develops as requested, initial plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement.
- Provides oversight in submission of timely, accurate and complete statistical data.
- Other related duties as assigned

**BENEFITS WE OFFER**:

- Competitive salary commensurable with experience
- Medical as well as Dental and Vision
- Up to 3% 401k Profit Sharing plan automatic contribution for eligible employees
- 401k Additional 4% match of your contribution from your salary
- Employee Assistant Program Services (EAP)
- Paid time off (PTO)

**SALARY RANGE: $ 75,695 - $81,077 (**Based on experience and licensure.)

**Full time, hybrid.**

Interborough is

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