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Product Specialist/sales
3 weeks ago
**Product Specialist job description**
- Make customer satisfaction the number one focus
- Establish personal income goals, using past commissions as a basis. Establish vehicle sales required to reach earning goals and develop action plan that will reach predetermined goals in the allocated time. (The Plan)
- Review and analyze actions at the end of each day, week and month to determine how to better utilize time to plan more effectively. (Activity Card)
- Maintain and build a prospect development system. Analyze and learn from every lost deal.
- Work every deal using the “Road to a Sale”. Log in each OTDB no exceptions. Call on Team Leader/Manager for assistance during any of the first steps where you feel you need help.
- Follow customer delivery procedure to ensure customer satisfaction, proper mechanical condition and appearance of vehicle. Also, understanding of warrant, owner’s manual and maintenance schedules.
- Maintain consistent and regular follow up system that encourages repeat business and makes the owner conscious of the salesperson so that the customer will refer leads and prospects.
- Get familiar with the terminology used in this industry
- Keep abreast of all new product represented by the company and technological upgrades.
- Support the service experience
- Ask for referrals
Pay: $42,000.00 - $110,000.00 per year
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Experience level:
- 1 year
- No experience needed
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus opportunities
- Commission pay
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
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