Team Leader

4 days ago


The Dalles, United States Jack in the Box Full time

We have an exciting opportunity for you to join our team Welcome to 3 Brothers Restaurants - we operate all Jack in the Box restaurants in the Portland, Vancouver, and Salem Metro areas We are looking for individuals like you who are able to bring our values of **Quality People, Service, Food, and Restaurants** to life in our locations

**WHAT THE GUEST WANTS**
- Provide excellent service, top-quality food, and a clean restaurant environment
- Execute our hassle-free philosophy: Always say YES to the guest and make it right.
- Be friendly and professional: Neat and well-groomed team members with a great attitude.
- Consistent, quick, and accurate service: Well-staffed, trained, and working with a sense of urgency.
- Serve quality food that tastes great: Only serving safe, high-quality food that looks and tastes great.
- Provide a welcoming restaurant environment: Sparkling inside and out.

**WHAT WE WANT**
- Leaders who are passionate and proud to represent Jack in the Box.
- A passion for serving food safely.
- Good team players who are respectful and have a great attitude and serve as a role model for others.
- A commitment to thrive while supervising, training, and coaching in a high-energy environment.
- Knowledge of our products, menu, policies, and standards.

**WHAT YOU'VE GOT**
- You're at least 18 years old. You have completed Team Leader training classes and certification.
- You can speak, read, and write clearly in English.
- Ability to perform and understand basic math concepts; ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills.
- You can stand and walk approximately 90%-95% of a shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Able to listen to guests' orders, operate a cash register, and read video monitors. Ability to perform all management functions and use all workstations.

**HOW WE'LL DO IT**
- Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance.
- Supervises and trains team members on workstation operations, ensures compliance with all company procedures, policies, and standards.
- Conducts on-boarding and training. Provides feedback and recognizes employees. Ensures employee personal and uniform cleanliness. Apprises management of potential employee issues.
- Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality.
- Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution.
- REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly._


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