Assistant Director

1 week ago

Brattleboro, United States Brattleboro Development Credit Corporation Full time

Brattleboro Development Credit Corporation (BDCC)

Job Title: Assistant Director & Head Instig8’r (Assistant Director)

Reports to: Executive Director

**Program Objectives, Requirements & Metrics**:
Joining BDCC as its Assistant Director, lead Business Acceleration & Head INSTIG8'r (INSTIG8’r) will allow one to focus on multi-faceted business development systems inclusive of the SeVEDS-led 1 holistic, regional, economic development initiative, which focuses on the development and support of entrepreneurs and a culture of innovation. In this role one will unify and leverage regional resources and assets to improve the prospects for successful innovation, such as digital economy business creation and expansion, and support to New Americans who are budding entrepreneurs. BDCC’s Business Technical Assistance Program (BTAP), includes, but is not limited to programs such as
- Instig8: Banner name for Regener8 and Acceler8 providing a platform to:

- get you thinking about starting a business
- a path to understand how to start your business
- a set of programs to help you run your existing business, and
- a set of programs to help you grow your business.
- Regener8 - helping businesses in transition focusing on awareness, technical support, making connections and acceleration.
- XLR8 provides the foundation for rural, scalable, early-stage businesses to grow and succeed.

The Assistant Director will work closely with the Executive Director (ED) to oversee all business-related initiatives as detailed below. In addition, the Assistant Director will represent the organization when the ED is not available, primarily focused on business and development services.

The Assistant Director may also assume responsibilities for several internal operations, office management and certain HR functions. The exact duties are to be decided upon based on selected applicant’s background and skills.

Key performance goals for the Assistant Director: These will be established in collaboration with the ED, and to be decided upon based on the selected applicant background and skills.

**Position Duties and Responsibilities**:
Business Technical Assistance & Coaching Programs

The Assistant Director will oversee all BDCC Business Services, including Technical Assistance & Coaching (TA) work. This includes
- Identifying, developing, cultivating, and stimulating regional economic opportunities, with a focus on entrepreneurial activity, business recruitment and business expansion.

Program Development and Oversight
- Direct Supervision of BDCC’s Technical Assistance roles.
- Responsible for the delivery of BDCC Business Services, Coaching and Cohort models, including reporting on and development of key performance indicators for BDCC’s Business Acceleration, and reporting on those indicators on a monthly basis to the Executive Director.
- Develop processes for identifying individual businesses that meet BDCC’s TA Key Performance Indicators to be established in collaboration with the ED.
- Development of, Management of, and Improvement of, Program Tracking Systems using Salesforce | ASANA | Cognito for tracking identified metrics at program and organizational level.
- Report on business services and acceleration inputs and outputs to ED monthly.
- Manage, expand and improve existing resources for individual business engagement that allows for light individual touch / time and leads individuals to cohort models leveraging time and capacity.
- Develop cohort programs that provide active, interactive, and dynamic settings for business owners to grow their knowledge and skills based on where they are in the business life model - introduction, growth, maturity, and decline.
- Develop and Plan TA programming for Cohorts at different phases.
- Work with BDCC communications staff and services to communicate about, market and promote Cohort events.
- Development of, Management of, and Improvement of, input and outcome measurements and report to ED monthly.
- Act as BDCC’s Public Function Representation for all outreach, presentations, and training for the benefit of businesses, lenders, and surrounding communities about the overall program and related BDCC services.
- Utilize BDCC’s systems, including Salesforce | ASANA | Cognito to track program engagement and activities, including but not limited to, technical assistance provided, number of program engagements, number of businesses referred to BDCC’s TA staff, census data, etc.
- Evaluate training programs’ effectiveness and measure impact of services provided.
- Bring business community advocacy needs ED for future program development.

**WCEDP Program Management**:
Oversee the Windham County Economic Development Program (WCEDP) Loan and Investment Fund and coordinate the WCEDP in collaboration with DFGM and ED.
- Act as a liaison to the WCEDP Council and the BDCC Loan and Investment Committee.
- Promote the WCEDP, oversee creation of marketing materials, for marketing and

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