Customer Experience and Administrative Coordinator

4 days ago


Meriden, United States Higher Movement Dance Studio Full time

Work hours are in the evenings typically between 4 pm and 9 pm and 9 am to 12:30 pm on the weekend. Total hours range from 15 hours - 17 hours / week. This position would be Tuesday, Thursday & Friday evenings. There is a lot of opportunity for growth and expansion of the job - hours and responsibilities as the business grows.

The hours will be for the following tasks:

- Welcome/Greet dance families as they arrive
- Get to know dance families - we want to know our students, their parents, all siblings, pets, etc. - just learning more about our dance families as they are in the studio/lobby
- Taking and recording payments on our dance studio software
- Check in adult students as they arrive
- Take and pass on any leads/inquiries throughout your shift
- Answer the studio phone
- Follow our enrollment process
- Clean the lobby at the end of the night
- Answer questions in regards to schedules, class schedules, etc.
- Administrative tasks - Mailing birthday cards, create zoom links, update/add classes into our CRM, create google forms, input recital music and costume information and more
- Ability to handle stress
- Adaptability
- Analytic skills/Problem solving skills
- Attention to Detail
- Client Focus/Customer Orientation
- Excellent Communication Skills
- Creativity
- Decision Making
- Goal Setting
- Initiative
- Integrity/Honesty
- Interpersonal Skills
- Planning and Organization/Time Management
- Sales/Negotiation
- Teamwork
- Tenacity/Resilience
- Technology

**Job Type**: Part-time

Pay: $18/ hour

**Job Type**: Part-time

Pay: $18.00 per hour

Expected hours: 15 - 17 per week

Ability to Relocate:

- Meriden, CT 06450: Relocate before starting work (required)

Work Location: In person



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