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Case Manager
3 months ago
**Gateways** hospital**
**and Mental Health Center**
**JOB DESCRIPTION**
Title of Position: Case Manager
Location: CONREP/Satellite Statewide Transitional Residential
Program
Exempt/Non-Exempt: Non-Exempt
Union/ Non-Union: Non-Union
Supervisor: Program Coordinator
**SUMMARY OF POSITION**:
As part of the interdisciplinary STRP treatment team, the Case Manager is responsible for guiding clients in the re-integration into the community through the establishment of benefits (Social Security, Veterans Administration, Medi-Cal, ACCESS, etc.) and assistance in accessing outside medical, dental, financial, housing, transportation, clothing, retail, and immigration resources.
The Case Manager assists clients in developing skills and accessing resources to support their community integration, and collaborates with the treatment team and residential staff to ensure quality care for all clients.
**DUTIES AND RESPONSIBILITIES**
- Responsible for securing all benefits for clients through liaison with Social Security, Medi-Cal, Veteran’s Administration or other benefits agency. Keeps the Program Coordinator informed about clients’ benefit status.
- Assists clients in obtaining disabled bus passes, California I.D., immigration documentation, and other services as needed.
- Coordinates with the RN and FNP to arrange for assisting clients in accessing medical, vision, and dental care.
- Transports and accompanies clients to and from appointments as determined necessary.
- Guides and assists clients in making purchases in the community and on-line.
- Assists clients in connecting with supports in the community via video.
- Assists with discharge preparation by taking clients to visit their next program or living situation.
- Understands documentation requirements for case management services.
- Documents all services provided within program guidelines and expectations in a timely manner.
- Provides the treatment team with ongoing updates on clients’ functioning, appointments, outcome of appointments, and required interventions.
- Completes and documents all services rendered within expected time frames.
- Assists in situational crisis intervention as needed.
- Reports safety hazards, maintenance and housekeeping needs to the Residential Manager.
- Performs other additional tasks as directed.
**EXPERIENCE/QUALIFICATIONS**:
- Prior case management experience.
- Academic training in Behavioral Sciences.
- Experience with the mentally ill and/or forensic populations.
**EDUCATION**:
Minimum Education: Required Bachelor’s Degree in Behavioral Sciences or related area.
Desired Education: Master’s Degree in Behavioral Sciences or related area.
**REQUIREMENTS**
- Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Community Care Licensing (CCL) background clearance.
- Valid California Driver’s license.
- TB clearance.
- Driving record acceptable for coverage by Gateways insurance carrier.
- Fire and Safety Training*.
- First Aid Training Certification*.
- CPR Certification*.
- Crisis Prevention Institute Training (CPI)**
- Note: If indicated certifications/licenses are lacking, they must be obtained within 180 days of hire.
**Training needs to be completed within 30 days from the date of hire on a designated date provided by on-boarding. Staff need to be certified at the commensurate level for their role to perform their job duties (staff will be the taken off the schedule if certification is not achieved).
**PHYSICAL REQUIREMENTS**
- To perform this job you must be able to carry out all essential functions successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job.
- Approximately 50% of time is spent sitting, while frequently required to walk, stand and bend. Occasionally required to stoop, kneel, crouch or crawl. Employee will be required to lift and/or move unassisted up to 25 pounds.
- Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principal job elements._
- This description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow other instructions and to perform any other duties requested by his or her Manager and/or Supervisor._
- I have read and have been given a copy of this list of duties for my personal information._
- _________________ _________
Employee Signature Date
- ________________
Print Name
