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Case Manager I

4 months ago

Hemet, United States City Net Full time

**Overview**: The Case Manager I (CM I) provides case management and supportive services to individuals and families who are experiencing street-level homelessness. City Net’s services are housing-focused; CMs work with clients to develop long-term housing plans. CMs connect homeless neighbors to appropriate supportive services, including medical health treatment, mental health treatment, counseling, and permanent housing.

CMs offer care and service coordination in partnership with other nonprofits, County and City entities, law enforcement, behavioral health services, and medical providers to ensure clients receive the help they need. These services are provided in collaboration with our partners with the intention of assisting clients with obtaining and maintaining permanent housing as quickly as possible. City Net’s programs follow Housing First and Harm Reduction service models.

**Expected Hours**:This is a regular, full-time, hourly position that works 8-hour days, 5 days per week for a total of 40 hours.

**Schedule**:Monday-Friday 7:00am-3:30pm

**Main Work Location**:Reports daily to an onsite location in Perris, CA and will use a company vehicle to travel throughout Perris.
- Please note: while this job posting is for an opening we currently have in the City mentioned above, we are responsive to the needs of our clients and funders, and therefore the person in this position may be transferred to neighboring locations as needed._

**Work Environment**:This position operates primarily “in the field” (not in an office or from home), with daily travel to and work within local neighborhoods, shelters, and informal encampments as well as, meetings in professional office environments, law enforcement offices, community nonprofit and government agency offices, and other public and business spaces throughout the area.

**Requirements**:

- Upbeat passion for ending homelessness
- Effective and professional networking and relationship management skills
- Experience interacting with people affected by homelessness, substance use disorders, chronic health, and mental health concerns, domestic and intimate partner violence, and/or human trafficking (for example volunteer work in a soup kitchen or cold weather shelter)
- Understanding of the importance of quality and timely data collection and reporting
- Excellent professional boundaries
- Professional verbal and written communication skills (English)
- Strong interpersonal, analytical, and time management skills
- Ability to work as part of a team
- Confident and effective use of PCs, Microsoft Office Suite, and iPhones
- Ability to accomplish goals and produce valuable results with mínimal supervision
- Ability to work well with people from diverse backgrounds with varying degrees of experience
- Will be required to drive a company vehicle to outreach and transport clients. For insurance purposes, drivers of company vehicles must be at least 25 years of age, have a valid California Driver's License, and be able to pass a Motor Vehicle Report. Must be able to pass a background check and drug screening
-at time of hire and randomly throughout employment — in accordance with local laws/regulations
- Must be authorized to work in the United States for any employer
- Frequently moves about inside the office, in the field (both indoors and outdoors at local shelters, parks, restaurants, riverbeds, beside railroads, beside freeways, etc.), or at meetings/events to access people, file cabinets, office machinery, etc.
- Frequently ascends/descends stairs, hills, and underpasses to access clients
- Frequently position self to communicate effectively with clients sitting or lying on the ground
- Must be able to traverse rough outdoor terrain at least 2/3 of the time
- Must be able to move oneself quickly in certain urgent/emergent situations (e.g. to avoid falling or projected items, or to administer Naloxone/Narcan to a client who has overdosed)

**Nice To Have**
- Personal lived experience of homelessness, substance use disorders, chronic health, and mental health concerns, domestic and intimate partner violence, and/or human trafficking
- Experience gathering and maintaining confidential client records, including intake paperwork, case notes, and client management system data entry

**Our Organization**:City Net is a 501(c)(3) non-profit community organization that is committed to breaking the cycle of homelessness in the communities we serve by connecting neighbors experiencing homelessness to transformative care and innovative housing solutions. Our objective is to reduce homelessness to functional zero in the regions we serve through collaborative supportive services, housing provision, and data-driven solutions that empower our clients to reach their personal goals.

**Benefit**
We believe in supporting our employees in all areas of life. That is why we offer top-tier benefits to our eligible employees, including but not limited to:

- Health insura