Apex Application Analyst, Ambulatory

2 weeks ago

San Francisco, United States University of California San Francisco Full time

The APeX Inpatient Ambulatory team falls under the Clinical Systems department, which is responsible for the build and maintenance of the UCSF electronic health record (Epic) as well as the Benioff Children’s Hospital Oakland’s EHR. The APeX Ambulatory Analyst position will report directly to the APeX Ambulatory Team Lead and up through the APeX Ambulatory Manager.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

**Department Description**
- The APeX Ambulatory Analyst must achieve EpiCare Ambulatory certification (within 6 months of hire).
- Applicants must be able to adhere and emulate Clinical Systems culture and core values as stated below: “People First: Patients are healthier and families happier with Clinical Systems to support them. Our solutions enable providers and staff to pioneer care, train the next generation of clinical leaders, and secure UCSF’s future. We use talent, creativity, and diverse skillsets to tackle tough problems. We strive to be proactive, and make time to innovate, appreciate and connect. When something big is needed, we deliver."
- Our Team Core Values include:

- ** Judgment**: Makes wise decisions, identifies root causes, thinks strategically, and prioritizes what to do now and what can be improved later.
- ** Communication**: Listens well, is concise and articulate in speech and writing, treats people with respect independent of their status, and maintains calm poise in stressful situations.
- ** Impact**:Accomplishes amazing amounts of important work, colleagues can rely upon you, focuses on results, exhibits bias-to-action, and avoids analysis-paralysis.
- ** Innovation**:Finds practical solutions to hard problems, suggests better approaches and new ideas that prove useful, and stays nimble by minimizing complexity and finding time to simplify.
- ** Collaboration**:Understands that work cannot be accomplished solely as an individual contributor; works through others to develop holistic solutions that meet our customer needs and the goals of the organization.

**Required Qualifications**
- Bachelor's degree in health care information technology, computer science, or related area, and / or equivalent combination of experience/training.
- Three years of relevant work experience
- Epic Ambulatory certification completed within 6 months of start date
- Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
- Strong interpersonal skills, with the ability to effectively, train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.
- Detail oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
- Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.
- Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.

**Preferred Qualifications**
- Clinical License of RN, MA or other Tech license/certification

**License/Certification**
- Epic Ambulatory certification completed within 6 months of start date

**About UCSF**
- At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve - a promise we share with the professionals who make up our team.
- Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

**Pride Values**
- In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
- Join us to find a rewarding career contributing to improving healthcare worldwide.

**Equal Employment Opportunity**
- The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protecte

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