Operations Manager

3 weeks ago

Fredericksburg, United States Molly Maid of StaffordFredericksburg Full time

Job Overview:
If you are passionate about people, intent on about making a positive difference for our customers and our team members, can manage and motivate team members through respectful leadership, strive to exceed company standards in exceptional service delivery and recognize your team members for a job well-done - You are EXACTLY what we are looking for.

We are committed to operating on the values of respect, honesty, trust, excellence, teamwork and diversity. you will find that our support of our employees and their family needs is second to none. We will provide you with comprehensive training.
WE BELIEVE IN PEOPLE. Our purpose is to be a positive influence on people’s lives wherever and whenever we can.
What is our Team Approach?
Our managers do not manage from a distance but instead manage along side employees in order to be more effective, resolve customer complaints, maintain service quality, and fix problems as they arise. They are solution oriented, maximizing benefits to all stakeholders.
What Will You Do?
Develop, support, and lead the organization. Work to improve quality of life experience for our customers. Be accountable for sales growth by maintaining the highest standards in quality and service, with a constant focus on profitability.

Job Functions
- Interview and hire qualified employees in compliance with state and federal regulations.
- Schedule employees to provide residential cleaning services. Manage labor costs.
- Evaluate performance at company designated intervals. Design a development plan with each employee to improve performance.
- Maintain a cooperative, harmonious working relationship with employees. Provide coaching, counseling, and discipline as warranted.
- Assist with other office staff member duties as needed.
- Conduct team meetings to discuss operation procedures, promotions, safety, security, training, etc.
- Maintain an adequate supply of all products and items necessary to operate the business.
- Maintain reports and records based on company standards and in compliance with state and federal regulations.
- Maintain building and equipment using proper operating, cleaning, and preventative maintenance procedures.
- Responsible for payroll.
- Ensure personal appearance meets company standard and displays professionalism at all times.
- Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to ensure a safe and compliant environment for all.
- Consistently exhibit the actions/behaviors which best demonstrate Molly Maid’s Vision and Values
- Perform other tasks as directed.

What Will You Need?
- Must thrive on bringing out the best in others
- Must be 30 years or older
- Must meet Physical demands required of the role
- Must be able to lead, recognize, and train successful talent
- 2 - 5 years of experience
- Good References
- Ability to pass a background check and drug screen
- Valid Driver's License and a good driving record
- Strong conflict-resolution skills
- Solid organizational, multitasking and prioritization skills
- Excellent interpersonal and leadership skills
- Ability to communicate effectively at all levels of the organization
- Ability to balance hands-on work with effective delegation skills.

What is in it for You?
- Weekly Pay
- Bonus Program
- Paid Training
- Vacation, Sick, Holiday & Bereavement pay
- Opportunity to Advance
- Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
- Workplace Caring Culture - We've created a positive family culture. We enjoy some of the best retention of long-term employees in the industry.
- Veterans and those with previous military experience are encouraged to apply
- Bilingual a Plus: Spanish

Pay: From $55,000 per year
- 8 hours daily
- No weekends
- Monday through Friday

**Education**:

- High school or equivalent (preferred)

License/Certification:

- Driver's License (required)

Work Location: Fredericksburg VA, in person

Pay: From $55,000.00 per year

**Benefits**:

- 401(k) matching
- Paid time off
- Parental leave

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to Relocate:

- Fredericksburg, VA 22405: Relocate before starting work (required)

Work Location: In person

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