Room Inspector

Overview:
Room Inspector supports the hotel’s commitment to quality service by inspecting, cleaning and maintaining all areas of the hotel. Provides AAA 4 diamond service to all guests.

**Responsibilities**:

- Works to ensure the cleanliness of guest rooms assigned and public areas are clean and well maintained.
- Responds to guest questions or problems in a timely and professional manner.
- May train housekeeping staff on proper cleaning procedures
- Keeps room status reports current.
- Assists with room assignments in the absence of supervisor and directs Team Members when needed.
- Ensures that every room meets established AAA 4 diamond service standards prior to guest occupancy.
- Cleans, prepares and inspects guest rooms prior to guest arrival, during their stay and upon check out, ensuring that each guest is satisfied with the level of cleanliness and service.
- Maintains prescribed standards of cleanliness for assigned areas using approved cleaning solutions and procedures.
- Stocks and restocks Room Attendant carts and work stations with sheets, pillowcases, towels and all amenities.
- Turns in daily housekeeping reports to Executive Housekeeper at end of the shift.
- Duties also include: vacuuming, sweeping, dusting all room surfaces, properly changing bed linens, sanitizing and cleaning bathrooms, mirrors, windows, fixtures and floors daily.
- Supplies guest room with all amenities, linens, and special items as requested.
- Stocks, cleans and maintains public areas and meeting rooms as assigned.
- Reports linens and supplies used.
- Reports status of rooms to front desk in assigned manner.
- Performs additional detailed or occasional cleaning as assigned.
- Turns in articles left in room for “Lost and Found” handling following hotel procedures.
- Reports any discrepancies in room status to Executive Housekeeper or Supervisor.
- Reports and writes maintenance orders as needed in work areas to Executive Housekeeper or supervisor.
- May perform Turndown Attendant duties or other duties as assigned.

Qualifications:

- High School Diploma or GED Certificate preferred.
- Housekeeping service experience preferred.
- Guest service skills required with the ability to communicate to guests.
- Must be able to read, write and speak in the English language.
- Must be willing to learn and work well within a team.
- Must be able to work independently.
- Must be able to complete tasks in a timely and efficient manner.
- Willingness to work flexible schedules, including nights, weekends and holidays.
- Native American hiring preference applies.

Location: 400 Alisal Road Minimum Pay Rate: $19.03 per hour Maximum Pay Rate: $21.87 per hour