Room Inspector

Found in: Resume Library US A2 - 2 weeks ago

Solvang California, United States Chumash Enterprises Full time
Overview:
Room Inspector supports the hotel’s commitment to quality service by inspecting, cleaning and maintaining all areas of the hotel. Provides AAA 4 diamond service to all guests.

Responsibilities:
• Works to ensure the cleanliness of guest rooms assigned and public areas are clean and well maintained.
• Responds to guest questions or problems in a timely and professional manner.
• May train housekeeping staff on proper cleaning procedures
• Keeps room status reports current.
• Assists with room assignments in the absence of supervisor and directs Team Members when needed.
• Ensures that every room meets established AAA 4 diamond service standards prior to guest occupancy.
• Cleans, prepares and inspects guest rooms prior to guest arrival, during their stay and upon check out, ensuring that each guest is satisfied with the level of cleanliness and service.
• Maintains prescribed standards of cleanliness for assigned areas using approved cleaning solutions and procedures.
• Stocks and restocks Room Attendant carts and work stations with sheets, pillowcases, towels and all amenities.
• Turns in daily housekeeping reports to Executive Housekeeper at end of the shift.
• Duties also include:  vacuuming, sweeping, dusting all room surfaces, properly changing bed linens, sanitizing and cleaning bathrooms, mirrors, windows, fixtures and floors daily. 
• Supplies guest room with all amenities, linens, and special items as requested.
• Stocks, cleans and maintains public areas and meeting rooms as assigned. 
• Reports linens and supplies used.
• Reports status of rooms to front desk in assigned manner.
• Performs additional detailed or occasional cleaning as assigned.
• Turns in articles left in room for “Lost and Found” handling following hotel procedures.
• Reports any discrepancies in room status to Executive Housekeeper or Supervisor.
• Reports and writes maintenance orders as needed in work areas to Executive Housekeeper or supervisor.
• May perform Turndown Attendant duties or other duties as assigned.

Qualifications:
• High School Diploma or GED Certificate preferred.
• Housekeeping service experience preferred.
• Guest service skills required with the ability to communicate to guests.
• Must be able to read, write and speak in the English language.
• Must be willing to learn and work well within a team. 
• Must be able to work independently.
• Must be able to complete tasks in a timely and efficient manner.
• Willingness to work flexible schedules, including nights, weekends and holidays.
• Native American hiring preference applies.

Location:
400 Alisal Road

Minimum Pay Rate:
$19.03 per hour

Maximum Pay Rate:
$21.87 per hour

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