Retention Specialist
3 weeks ago
_At Anchor Health Home Care, we deeply appreciate the privilege of being welcomed into the family circle to provide care for our neighbors' beloved family members._ Our dedicated corporate office team at Anchor Health Home Care serves as the central hub for communication among clinicians, patients, and families within our community. We firmly believe that in order to effectively address the evolving needs of our community, we must remain adaptable to ensure the delivery of exceptional care to both our pediatric and geriatric community members.
In the role of **Retention Specialist**, you are the relationship bridge between our clients and our teams helping to ensure that children and families have access to much needed support, resources, and homecare services, in a timely and effective manner.
**Retention Specialist Requirements and Responsibilities**
- 1+ year of experience working in healthcare or home care preferred
- Proficient in Microsoft Word & Excel
- Proficiency in learning technical software for scheduling & training
- Expert multitasking & time management skills
- Excellent communication and interpersonal skills
- Ability to work independently and be a collaborative partner
- Self Driven with the ability to manage projects by establishing objectives and milestones
- Superior Customer Service skills
- Excellent written & verbal communication
- Detail oriented
- Mon-Fri 9:00 a.m. 5:00 p.m.
- **Must be proficient in both Spanish and English**
**Retention Specialist Benefits**:
- Competitive Compensation ($25-$27 per hour) + COMMISSION
- Weekly Direct Deposit
- Comprehensive benefits including health & paid time off
- Team environment
Pay: $25.00 - $27.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
**Education**:
- High school or equivalent (required)
**Language**:
- Spanish (required)
Work Location: In person
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