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Pro Shop Manager

4 months ago

Phoenix, United States Arcis Golf Full time

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Pro Shop Manager

Location: Stonecreek Golf Club - Phoenix, AZ

**Responsibilities**:

- Manage the day-to-day operations of the pro shop, ensuring a high standard of service and an exceptional customer experience.
- Oversee the selection, purchasing, merchandising, and inventory control of golf apparel, equipment, and accessories.
- Develop and implement strategies to achieve sales targets and increase profitability.
- Hire, train, and manage pro shop staff, fostering a team environment that emphasizes customer service and passion for the game of golf.
- Coordinate with the golf club's management team to align pro shop operations with the club's overall goals and objectives.
- Organize and manage golf-related events, tournaments, and promotions that engage the club's membership and attract new customers.
- Maintain an up-to-date knowledge of golf industry trends, new products, and technologies to enhance the shop's offerings and customer satisfaction.
- Manage the pro shop budget, including forecasting, expense management, and reporting.
- Establish and maintain relationships with vendors and suppliers to ensure quality merchandise and favorable terms.
- Ensure the pro shop's presentation and layout are inviting, organized, and aligned with the club's brand standards.

Qualifications:

- Proven experience as a Pro Shop Manager, Retail Manager, or similar managerial role, preferably in a golf club or sports retail environment.
- Strong knowledge of golf and familiarity with golf products and equipment.
- Excellent leadership, organizational, and interpersonal skills.
- Ability to deliver outstanding customer service.
- Proficient in inventory management software and point of sale (POS) systems.
- Adept at budgeting, forecasting, and financial reporting.
- Bachelor's degree in Business Administration, Sports Management, or related field is preferred.
- Availability to work weekends, holidays, and special events as needed.

Team Member Lifestyle Perks
- Medical, mental health, dental and vision insurance
- Life Insurance
- Accident & Critical Illness Insurance
- Pet Insurance
- Paid time off
- 401(k) plan and match
- Holiday pay
- Food & Beverage discounts throughout portfolio
- Golf & Tennis benefits
- Employee assistance program
- Career Growth
- Flexible Schedules
- Development Opportunities

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.