Case Worker

2 weeks ago

Irvine, United States Clear Start Tax Relief Full time

**CANDIDATES THAT CALL IN WILL HAVE FIRST PRIORITY**

**1. **Review Job Description
**2. **Apply

**About The Company**:
Clear Start Tax is fast-growing Tax Relief firm that aims to help consumers with back taxes take control of their debt. _Since we are still in process of growing, management/lead opportunity will be 100% available as we grow._

**About the role**:
This position is for a case manager/customer service Associate.

As a case manager, you will be the communication bridge between clients and tax professional. You will update and answer clients on their cases daily and collect documents/prepare documents for tax professionals to finalize clients’ cases.

**Perks and Benefits**:

- Paid training (No tax relief experience required)
- Comprehensive benefits package (Medical/Dental/Vision/)
- Paid Time Off (Vacation, Holiday, Sick)
- 401k
- **BBB ACCREDITED COMPANY**:

- Exceptional online reputation
- Fun, energetic environment, with music playing all day

**Job Duties**:

- Serving as the point of contact between our clients and the Tax Professionals working on their tax services, such as resolution and tax prep.
- Communicate with clients regularly to provide case updates and ensure a healthy and positive client relationship.
- Preparation of IRS/State resolution documents
- Make/receive customer service type calls and provide an exceptional experience for our clients
- Work alongside Tax Professionals and other departments to ensure a smooth process for all parties

**Qualifications**:

- Excellent Customer Service and Communication skills (written & verbal) skills
- A strong multitasker with superior organizational skills
- Positive Personality and Friendly disposition
- Proficient Computer skills
- Team player with a strong work ethic
- Self-Motivated, Willingness to learn & grow

**Job Type**:Full-time

**Salary**:$18.00/hr + Depending on Experience

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

**Compensation**:
Starting at $18.00/hr, depending on your experience.

**How to Apply**:
We are a close-knit team, and we strive to create an environment where everyone can grow and thrive. If you are ready to join us on this exciting journey and meet the qualifications above, we encourage you to apply.

Pay: From $18.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance

Experience level:

- 1 year

Schedule:

- Monday to Friday

Work Location: In person

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