Front Office Assistant

2 weeks ago


Murrieta, United States Rancho Physical Therapy Full time

The Front Office Assistant duties may include but are not limited to, greeting patients, answering phones, scheduling of patients, verifying insurance, chart preparation, collecting of co-pays and co-insurance under the general or direct supervision of the Director or the Front Office Manager.

**EDUCATION**:

- High School Diploma or equivalent preferred.

**QUALIFICATIONS**:

- Interest in physical therapy or related medical field.
- Ability to multi-task.
- Ability to follow directions and use sound judgment in performing job related functions.
- Ability to communicate clearly and concisely with a respectful delivery.
- Able to organize time and set priorities appropriately, demonstrating flexibility.
- Ability to establish rapport and work harmoniously with patients, families, professionals, co-workers and the public.
- Ability to uphold decisions of supervising therapists and take direction from supervisory personnel.
- Ability to assume responsibility in carrying out assigned tasks.
- Demonstrate integrity and discretion in all job-related matters.
- Bilingual a plus
- An attitude of excellence in providing quality patient care.

**VERYIFYING INSURANCES**:

- Efficiently obtain and understand all benefits and limitations on insurance contracts
- Determine if correct codes are provided so our contractual claims submission guidelines are followed
- Determine proper documents needed for workers comp authorizations
- Obtain written authorization for all patients whom require them
- Determine and communicate with related parties copies of records
- Collection of patient responsible payments

Pay: From $16.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Bereavement leave
- Dental insurance
- Employee assistance program
- Family leave
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid orientation
- Paid time off
- Referral program
- Vision insurance
- Wellness program

Healthcare setting:

- Clinic
- Private practice

Medical specialties:

- Physical & Rehabilitation Medicine

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (required)
- Medical terminology: 1 year (required)
- Computer skills: 1 year (required)

Work Location: In person


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