Server (21+), Seaworld San Diego

3 weeks ago

San Diego, United States SeaWorld San Diego Full time

**What you get to do**:
As a Server at SeaWorld San Diego San Diego, you will serve delicious meals and beverages while creating memorable experiences for our guests. All while interacting with families and children in a warm and friendly atmosphere. You will, also, have the exciting opportunity to:

- Enthusiastically greet and welcome guests
- Provide exceptional guest service, ensuring the needs of children and families are met.
- Knowledge of the restaurant's menu items and provide recommendations to guests; Provide information to guests on food & beverage products being offered.
- Takes drink orders and delivers to guests.
- Buses tables and stocks buffet line.
- Serves beer and wine to guests in compliance with Alcohol training, company policy and CA state laws.
- Appropriate service and restriction as necessary of alcoholic beverages per training and policy guidelines.
- Hosts and checks-in guests.
- Carves meat on a buffet line.
- Moves food carts through the park.
- Washes and dries dishes and utensils and ensures proper sanitation standards are met.
- Loads and operates dish machine.
- Assist in restaurant cleanliness and table setup.
- Collaborate with restaurant staff to create a smooth dining experience.
- Maintains facility cleanliness and an organized restaurant environment. (i.e., remove litter surrounding facility and empty trash receptacles).
- Ensures excellent guest service by responding to guest requirements, expectations and needs.
- Address and resolve guest concerns or complaints professionally.
- Contribute to a dynamic and fun work environment while upholding the highest standards of guest service.
- Follow proper transaction procedures; Operate POS register.
- Prepare/carry vending trays.
- Working in the back of the house
- Communicate professionally and effectively with Ambassadors, Vendors and our Guests
- Perform other duties as assigned.
- Occasionally assist other locations and areas in the park as needed.

**What it takes to succeed**:

- Must be 21 years of age or older due to alcohol service requirements.
- Strong written and verbal communication skills; able to read, write and speak English.
- 6 months of full-service dining environment experience preferred.
- Tray experience preferred
- Strong attention to detail and multitasking abilities.
- Must be able to pass SeaWorld's Food Handlers & Alcohol training program and receive certifications
- Previous server or food and beverage experience is a plus.
- Exceptional customer service and communication skills.
- Ability to work in a fast-paced, family-friendly environment.
- Ability to learn/use point of sale (POS register) systems
- Friendly and outgoing personality, especially when interacting with children.
- Ability to walk and stand extensively
- Strong attention to detail and multitasking abilities.
- Flexibility in work schedule, including weekends and holidays.
- ServSafe certification or equivalent food safety training is a plus.
- Food service and/or theme park experience highly desirable

**Availability and Hours**:

- Must have 3 days of unrestricted availability, to include at least one weekend day year round
**_*_**_Unrestricted availability is defined as being available to be scheduled at any time during the day without any limitations or restrictions to the hours you can work that day.*_**:

- You must be able to work varied schedules, including nights, weekends, and holidays
- Hours vary based on business need

**Compensation**:

- 16.85 USD hourly

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