Client Service Specialist

4 weeks ago


Niles, United States Bittersweet Pet Resorts - Niles Full time

_**Love dogs? Are you high-energy and enjoy talking to people?**_
- **Looking to showcase your strong sales and communication skills in a new, exciting way to help pet parents and their furry companions?**_

**Bittersweet Pet Resorts**, the area’s most **exciting pet care business,** is looking for a **Client Services Specialist **at our Niles location. Bittersweet Pet Resorts is a state-of-the-art facility and has been providing superior pet care for more than 25 years. We offer high-quality services including pet lodging, fun doggie daycare, grooming, and professional dog training services.

The **Client Services Specialist **will primarily handle incoming calls from current and prospective clients, promote our award-winning services, book reservations, and ensure exceptional customer service. Each employee is crossed trained throughout the facility to ensure the best knowledge of the services we provide.

**Does This Sound Like You?**
- Positive Attitude
- Upbeat and Enthusiastic
- Polished Verbal Skills
- Motivated and Enjoys a Fast-paced Environment

**Duties**
- Utilizing the company’s proven sales process which ensures overall success
- Providing accurate and concise information to clients utilizing the tools provided
- Handling reservation confirmations in a timely manner along with service changes & add-ons
- Up-keeping the cleanliness of the Lobby and Office
- Handling check-in and check-outs
- Basic Pet Care

**The Perks**
- Competitive pay including hourly, commission, bonuses.
- Employee Discounts
- Paid Time Off
- 401k
- Work in one of the most fun industries in the country

**Submit your resume. We look forward to the possibility of you joining our team**

**Job Type**: Part-time

Pay: Up to $15.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- 401(k) 3% Match
- Employee discount
- Paid time off

Compensation package:

- Bonus opportunities

Schedule:

- 8 hour shift
- Day shift

Work Location: In person



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