Leasing Consultant
3 weeks ago
**ABOUT YOU**
- **You value customer service. **Simply put, it’s your job to make sure our residents and prospective residents feel well-cared for and genuinely proud to live at our communities. Show them we care.
- **You’re a people-person. **You are a naturally social person who enjoys connecting with people and building relationships.
- **You’re detail oriented. **Every detail counts. Whether it’s creating market reports, preparing lease agreements, posting apartment ads, or logging traffic information, you have a keen focus on the details.
- **You’re flexible. **Whether it’s touring an apartment, following up on sales leads, taking down a resident service request, answering resident questions, or even changing your work schedule, you thrive in a dynamic environment in which you need to juggle multiple tasks and priorities.
**ROLE RESPONSIBILITIES**
The responsibilities listed below are not all-encompassing. Other related duties may be assigned. Essential duties are designated with an asterisk.
- Contributes to the curb appeal on a daily basis, ensuring a pristine community presentation including models, tour path, amenities, vacant ready apartments, leasing center and offices (where applicable)
- Strives to meet or exceed occupancy and retention goals set on a weekly, monthly, and annual basis
- Assists the Assistant Property Manager and/or Property Manager in developing and implementing marketing initiatives
- Establishes and maintains an effective sales approach to convert phone calls to tours and tours to leases
- Ensures guest information is complete and accurately entered into the property management software
- Assists in the investigation and resolution of resident complaints
- Maintains professional and timely communications with residents and prospective residents
- Assists in planning and attending resident functions and other resident retention programs
- Ensures apartments are ready for new residents
- Works as part of a team and assists team members as needed
- Follows policies relating to but not limited to Fair Housing, OSHA, and Friedman Realty Group
**QUALIFICATIONS**
- High School Diploma or equivalent
- Superior sales skills with 1+ years’ experience in a customer service or sales oriented role
- Excellent communication skills and strong professionalism
- Computer proficiency with various industry software; experience with Entrata preferred
- Ability to perform in a busy, changing, multi-tasking work environment
- Willingness to maintain a flexible, 7 day a week schedule
- Verbal, math and reasoning skills
Pay: $20.00 - $25.00 per hour
**Benefits**:
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
**Experience**:
- Property Leasing: 1 year (preferred)
Ability to Relocate:
- Somers Point, NJ: Relocate before starting work (required)
Work Location: In person
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