Forklift Field Service Technician

3 weeks ago

Valley Stream, United States COMBILIFT Full time

We are seeking a highly motivated, skilled and experienced individual to join our North American Regional Field Technicians Team and work in a fast-paced, dynamic environment, to support our expanding business.

**Benefits of working with the company**
- Vehicle Allowance
- Travel Expenses
- Fuel Expenses
- Meal Expenses
- Company paid cell phone
- Company Laptop
- Manufacturer technical training programs
- Manufacturing training in Ireland
- Company Uniforms provided
- 401K Plan
- Health Insurance
- Dental Insurance
- Paid Vacation Days
- Paid Holidays
- 45 hours per week

The duties of the role will include but are not limited to the following;
**Responsibilities & Duties**
- Provide aftersales and technical support, to our ever-growing dealer network in the East Coast Territory.
- On
- Site installation of equipment, on-site diagnosis and repair of equipment.
- Ensure all customer issues are satisfactorily resolved and obtain customer feedback proactively.
- Liaising with Combilift support functions, with regards to issues identified in the field.
- Demonstrate outstanding customer service through high quality support and integrity at the customer’s premises.
- Maintain positive and healthy relationships with various customer and dealer teams, to ensure customer service effectiveness.
- Travel as necessary.
- Build and maintain positive and healthy relationships with both Customers and Dealers.
- Write reports on work carried out and submission of Paperwork.
- Ability to order parts to complete work required.
- Professional appearance and can-do attitude.

**Qualifications & Skills**
- Mechanical/Engineering/Hydraulic/Electrical knowledge and experience is required.
- Knowledge of Combilift products is advantage but not essential. Product training will be given.
- Strong communication, problem-solving, critical-thinking and decision-making skills are required.
- Ability to work both, individually and as part of a team is essential.
- Must be a quick learner and have a willingness to learn new skills.
- Must be willing to work additional hours to complete job.
- Travel as necessary.
- Must be able to work well under pressure.
- IT Skills are required.
- Ability to do light welding is an advantage, but not necessary.

Pay: $50,000.00 - $75,000.00 per year

Schedule:

- Monday to Friday

Work Location: On the road

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