Field Battery and Charger Technician

1 week ago

Carol Stream, Illinois, United States Concentric Full time


Job Type Full-timeDescriptionConcentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power.

The company's signature solutions, Guaranteed POWER and Perpetual POWER are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders.

Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk.

With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more.

Learn more at .

BenefitsAt Concentric we believe that Our People are what make us great and help us deliver exceptional customer service We offer industry leading Benefits to include:
Competitive pay
  • Plus incentive opportunities and overtime potentialFull benefits package that starts day one
  • Includes medical, dental, vision, company paid life insurance and disability coverage.
401K with match8 paid holidaysFull-time Employees receive 128 Hours of PTO AnnuallyTraining and mentoring
  • Learn from our experts in the industry.
Advancement opportunities. The benefits listed are subject to change at any time. Please speak with an HR Representative for details.

In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Job SummaryThe Field Battery and Charger Technician, is responsible for inspecting, maintaining, and repairing motive power equipment. This position conducts basic troubleshooting, field and shop repairs, and responds to customer needs.

Key Job Responsibilities:
Perform routine preventative maintenance.
Troubleshoot battery and charger systems.
Perform repairs at customer locations and Concentric shops.
Respond to client needs in a timely manner, while applying great customer service behaviors.
Complete all work order and customer facing documentation while adhering to Concentric SOP expectations.
Work safely and follow all safety requirements.
Work independently or with a team in a professional manner.
Other duties as assigned by supervisor.
Requirements High School or GED Diploma required. Must be able to pass a background check and drug screen.
Minimum of 2 years of related experience; preferably mechanical backgroundWorking knowledge of basic AC and DC electrical/electronic theory.
Strong communication, problem solving, and analytical skills.
Ability to organize his/her own work and work independently, with limited supervision.
Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.

Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.

Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
Ability to work collaboratively with other departments toward the greater good of the organization.
Ability to adapt to a fast-changing environment.
Experience in material handling environment is preferred, but not required.
Extensive travel within assigned territory, but home most nights.
Willingness to work occasional overtime.*This job description is subject to change at any time.

Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools; use hands to maneuver, handle, or feel; and talk or hear.

The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to conditions existing in the work environment.

Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in various locations, including customer sites, Concentric facilities, and often includes co-workers working side-by-side. Exposure to live electrical components is common in many of these work environments. The noise level in the work environment is moderate.

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

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