IT Events Field Operations Specialist

2 weeks ago

Secaucus, United States the NBA Full time

At the NBA, we’re passionate about growing and celebrating the game of basketball. Through the intensity of the game and the amazing athletic skill of our players, we deliver excitement to hundreds of millions of fans around the world. As a global sports and media business, the NBA is so much more. In addition to the league’s on-court activities, we manage relationships with television and digital media partners, develop marketing partnerships with some of the world’s most recognizable companies, oversee the licensing of NBA merchandise, and manage a wide range of global events that attract fans and drive the NBA’s success.

**Essential Functions and Job Summary**
We are seeking an experienced and detail-oriented Events Field Operations Specialist to join our IT Events Management team. In this role, you will play a pivotal role in ensuring the cohesive execution of NBA events. Your responsibilities will include providing on-site program management, coordinating event logistics, supervising vendors, timely setup, breakdown, and assisting with equipment setup, shipping, handling, and coordination.

**Major Responsibilities**
- Provide comprehensive on-site program management, including event logistics coordination across multiple venues and hotels.
- Conduct site visits and obtain floor plans and layout to ensure smooth event execution.
- Coordinate equipment shipments to and from event venues, ensuring timely delivery and return as per event schedules.
- Establish and maintain working relationships with venue and hotel IT staff to ensure accessible event spaces for setup.
- Manage and offer initial support for the deployment and functionality of IT equipment, ensuring connectivity and operational readiness.
- Collaborate with internal stakeholders to manage and communicate event schedules, timelines, and changes.
- Conduct pre and post-event inspections to assess setup and ensure smooth operations.
- Supervise on-site vendors, assign tasks, and ensure contractual compliance.
- Effectively communicate risks and issues and collaborate with IT staff to address and resolve them.
- Help with planning, replenishing, and managing event equipment and inventory
- Maintain detailed events documentation, including schedules, budgets, and reports during the events.
- Capture and respond to change requests to support events success.
- Collect and analyze feedback to improve future events.
- Collaborate with IT Events Project Manager on events documentation, on-site status update, and support documents creation throughout the event.

**Required Education/Professional Experience**
- Bachelor's degree required.
- 3-5 years of experience in Events management, program coordination, or a similar role.

**Required Skills/Knowledge Attributes**
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
- Excellent communication and interpersonal skills, with the ability to work collaboratively with internal and external stakeholders.
- Proven ability to identify and articulate risks and issues and work proactively to address them with the IT team.
- Experience in coordinating logistics for events, including equipment shipments and vendor management.
- Detail-oriented mindset with a focus on ensuring smooth events execution and adherence to contractual requirements.
- Extensive knowledge of IT equipment deployment and troubleshooting, as well as infrastructure cabling, to provide support during events.
- Analytical skills to collect and analyze feedback, identify areas for improvement, and implement changes for future events.
- Resourceful and proactive problem solver, able to find creative solutions and adapt to changing events’ needs.
- This role requires work in office and remotely, and the flexibility to travel domestically and internationally (up to 50%), and to be available nights and weekends throughout the year

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