Assistant Ice Rink Operations Manager
3 weeks ago
Must be available to work a flexible schedule which includes weekdays, weekends, evenings, and some holidays on a rotational basis.
**Qualifications**:
- High School Diploma, GED, or its equivalent
- 3 years’ experience in management or supervisory position, required. Will accept ice rink operations experience in lieu of management experience.
- Applicants must possess and maintain a valid driver’s license to operate ice re-surfacer
- Comfortable on ice surfaces with provided foot gear
- General ice-skating skills and ability, a plus
- Proficiency in computerized office environment including the Microsoft Office Suite of products (concentration in Word and Excel)
- Superior customer service skills as this position is highly involved with the public
- Excellent verbal and written communication skills to positively motivate staff
- Business acumen including appreciation for advertising, promotion, and innovative programming
- Capable of successful passing of drug/alcohol and criminal history screenings
**Essential functions**:
- Manage facility in absence of Skatium Operations Manager
- Works with user groups in regards to scheduling, facility management and overall user experience
- Operate ice re-surfacer and related equipment at scheduled times to maintain ice surface
- Ensure maintenance and custodial functions are completed during each shift/day’s operation, as needed
- Provide positive supervision, support and direction to staff tasked in various aspects of customer service
- Provide assistance to open/close Point of Service cash register with each shift, adhering to the cash handling policy
- Open/close facility, as scheduled
- Expected to pursue continuing education and certifications from professional organizations within the skating rink management industry
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