Patient Care Coordinator/medical Assistant

1 week ago

Glen Allen, United States Bright Integrative Care LLC Full time

**About us**

Bright Integrative Care is a leading psychiatric clinic dedicated to providing comprehensive and compassionate mental health care to our community. We provide ranges of outpatient psychiatric care.

Our work environment includes:

- Modern office setting
- Collaborative approch
- Authonomy
- Huge potential for Advancement

**Job Overview**:
We are currently seeking a dedicated and experienced Medical Assistant / Patient Care Coordinator to join our team and support our mission of enhancing mental wellness.

The Medical Assistant / Patient Care Coordinator will play a key role in ensuring the smooth operation of our clinic and delivering high-quality care to our patients.

This role involves both clinical and administrative duties, requiring excellent organizational skills, attention to detail, and a compassionate approach to patient care.

**Duties**:

- Greet and check-in patients, ensuring all necessary forms and information are completed accurately.**
- **Coordinate patient appointments, manage the schedule, and facilitate timely follow-ups to ensure smooth patient flow**
- **Coordinate insurance verification, billing, and payment processes.**
**- Provide support with medication management, including prescriptions, prior-authorizations and refills.**
- Handle patient inquiries, provide information about services, and assist with appointment scheduling.
- Manage patient records, update medical histories and ensure accurate and confidential documentation in compliance with regulations.
- Maintain inventory of medical supplies and ensure proper storage and handling.
- Provide excellent customer service to patients and their families
- Perform other administrative duties as assigned to support the clinic’s operations.

**Skills/Qualifications**:

- Previous experience in a medical office or healthcare setting, preferably in a psychiatric or mental health clinic.**
**- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.**
- High school diploma or equivalent required; additional education or certification in healthcare administration is a plus.

**-Knowledge of insurance verification, prior authorization, billing processes, and medical terminology.**
- Strong organizational and multitasking skills with attention to detail.
- Proficiency in medical office software and electronic Medical Records (EMR) systems.
- Ability to maintain patient confidentiality and handle sensitive information with professionalism.
- Strong patient service orientation with the ability to provide compassionate care.

Pay: $19.00 - $22.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- 401(k)
- Health insurance
- Opportunities for advancement
- Paid time off

Medical specialties:

- Psychiatry

Schedule:

- Monday to Friday

Work setting:

- In-person
- Office
- Outpatient

**Experience**:

- Medical assistant/Front desk coordinator: 1 year (required)

License/Certification:

- Certified Medical Assistant (preferred)

Ability to Commute:

- Glen Allen, VA 23059 (required)

Work Location: In person

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