Biller Collector

**Description** Job Summary**:
Collects receivables and monitors past due accounts. Researches and resolves insurance claim discrepancies.

**Essential Functions**
- Reviews patient account files received for discharged patients and ensures the accuracy and completeness of all documents.
- Identifies portion of charges to be billed to patients’ insurance companies, Medicare or other third parties, and those to be billed to the patient directly.
- Prepares appropriate billing statements for insurance companies, Medicare or other third parties.
- Replies to patients’ and insurance company requests for information.
- Assists in the preparation of billing activity reports.
- Prepares and maintains billing files and reports.
- Investigates delinquency cases to identify any special circumstances affecting payment delays and follows up with appropriate parties.
- Contacts third party payer organizations and/or patients as necessary to facilitate the timely payment of past due charges or arranges alternative settlement plans.
- Identifies problem delinquencies and recommends their appropriate disposition (i.e., referral to collection agency or other legal action, or write-off).
- Prepares and maintains records and reports documenting the status and amount of past due accounts, and the timing and nature of their disposition.

**Knowledge/Skills/Abilities/Expectations**:

- Excellent oral and written communication and interpersonal skills.
- Computer literate.
- Knowledge of Medicare, State Programs, and commercial billing.
- Approximate percent of time required to travel: 0
- Must read, write and speak fluent English.
- Must have good and regular attendance.
- Performs other related duties as assigned.

**Qualifications**
Qualifications:
**Education**:
High School Diploma or equivalent.

Licenses/Certification:
**Experience**:
2 years hospital medical billing experience preferred