Scheduling Coordinator
2 days ago
Job Summary:
We are seeking a detail-oriented and organized individual to join our team as a Scheduling Coordinator. As a Scheduling Coordinator, you will be responsible for managing and coordinating schedules for our multi-disciplinary therapy center, ensuring smooth operations and excellent customer service.
**Responsibilities**:
- Schedule and coordinate appointments between clients and technicians/therapists using our scheduling software
- Communicate with clients to confirm appointments and provide necessary information
- Proofread and file client records, ensuring accuracy and confidentiality
- Perform data entry tasks to update client information in our system
- Provide exceptional customer support, addressing client inquiries and concerns in a professional manner
- Maintain phone etiquette when answering calls and directing them to the appropriate staff member
- Collaborate with the clinical office team to ensure smooth workflow and efficient operations
**Skills**:
- Proficiency in CentralReach or similar scheduling software
- Strong proofreading skills with attention to detail
- Excellent file management abilities, ensuring organization and confidentiality
- Data entry proficiency with accuracy and speed
- Previous experience in a therapy office or as a medical receptionist is preferred
- Exceptional customer service skills with the ability to handle difficult situations professionally
- Strong phone etiquette and communication skills
- Ability to multitask and prioritize tasks effectively
**Job Types**: Full-time, Part-time
Pay: $19.94 - $24.02 per hour
Expected hours: 20 - 40 per week
**Benefits**:
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- Chandler, AZ 85225: Relocate before starting work (required)
Work Location: In person
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