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Compliance Specialist

2 months ago


Milwaukee, United States Wellpoint Care Network Full time

At Wellpoint Care Network, our mission is to facilitate equity, learning, healing, and wellness by restoring the connections that help children and families thrive.

Many of the people in our communities experience a sustained lack of fairness and opportunity fueled by inequitable systems, laws and policies that create significant barriers to their ability to thrive. The resulting disparities in health, education, employment, and housing hold people back, while their families and relationships, as well as their health and self-worth, continue to suffer.

That’s where we come in. We believe we can create a world where children and families have a clearer path to their fullest potential.

**JOB PURPOSE**:
**Our next **Compliance Specialist** - CFWB **is responsible for serving clients who have various physical, psychological, and / or emotional problems to provide services that ensure safety, permanence, and well-being. The Division of Milwaukee Child Protective Services contracts with Wellpoint to provide child welfare services to about 900 families including nearly 1,200 children.
- **QUALIFICATIONS**:

- Associate degree or sixty (60) credits equivalent in Human Services/Social Work or related field required.
- Some experience working with children and families preferred.
- Ability to maintain confidentiality and use discretion when reading, typing, or hearing matters pertaining to clients.
- Ability to maintain accurate, current case record documentation.A valid Wisconsin Driver’s License or occupational driver’s license, reliable transportation and insurance is required.-Must be able to work a flexible schedule between the hours of 8:00 a.m. and 8:00 p.m. Monday-Friday.
**JOB RESPONSIBILITIES**:
**Family Services Support**:
Provides culturally appropriate services in a manner that recognizes, affirms, and values the worth of children, individuals, families, and communities, protecting and preserving the dignity of each person.
Maintains and updates in-network service unit authorization for families in CoBRIS /POS software database to support Case Management (supervised visitation, mental health, etc.).
-Conducts monthly follow ups with Case Management for timely re-entry.
Conducts and documents active efforts to locate youth missing from care per Ongoing Standards and DMCPS policies.
Communicates with Case Management teams regularly to communicate progress and barriers discovered while conducting active efforts.
-Partners with Applications Specialists by obtaining completed Kinship Annual Renewal paperwork from Kinship caregivers.

**Documentation and Record Keeping**:
Assists with data management in CoBRIS, including but not limited to: collecting and submitting service requests for Case Management teams and vendors, providing second or third levels of approval for service requests, reviewing and entering First Aid/CPR certifications for Licensing, etc.
- Informs Case Management teams when contact information for individuals in eWiSACWIS needs updating.
-Records interactions in case file and other supporting documentation.
Provides accurate, professional, and timely documentation in summaries, assessments, and paperwork.
Supports administrative tasks such as mailings, copying, and scheduling as needed.

**Position Details & Extras**:
Hybrid on-site/remote work is available with reliable broadband connection.

Full time / Hybrid on-site/remote work is available with reliable broadband connection.

Subject to frequent interruptions with ability to manage multiple tasks simultaneously.

Demonstrates an understanding of the cultural differences among diverse groups and the need to adapt service provision to match these differences in respectful ways.

Public Service Loan Forgiveness (PSLF) - Wellpoint employees may be eligible for loan forgiveness under the Public Service Loan Forgiveness program.

Interaction with personnel, clients, family members, visitors, volunteers, interns, and vendors under all conditions and circumstances.

Physical exam, drug screen, motor vehicle report, and background checks are required for this position.

**Organizational Information**:
At Wellpoint Care Network, we have seen exactly how trauma, poverty, systemic racism, social injustices and other barriers create instability in all areas of life. The people in our care face education and health disparities, high unemployment rates and unaffordable housing. What’s worse, many have lost connections to resources, family, friends and other support systems. We have seen the toll it has on a person’s physical, emotional, and financial well-being to try and successfully navigate complex systems that may have failed them in the past.

We believe there is a better way. So, we have anchored ourselves in our 170 years of caring for our neighbors through modernized human services.

Wellpoint Care Network provides a rich continuum of services, including:
Child Welfare and Foster CareSupport for youth who have aged out of careCa


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