Call Center Representative

4 weeks ago


Lake Mary, United States ASC Full time

**Job Title: Customer Service Representative**

**Duration: (Temp to Perm)**

**Location: Lake Mary FL (Hybrid)**

**Pay Rate: $25/hr. on w2.**

**Banking/Financial service Prefer**

**Duties**
- Provides complex analytics and reporting services, working to improve and automate Client Processing systems. Manages moderate to complex external client issues.
- Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue. Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner.
- Participates in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
- Solves complex problems based on an understanding and knowledge of the intricacies of the system. Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.

*

**Job Types**: Full-time, Contract

Pay: $23.00 - $25.00 per hour

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person

**Experience**:

- Customer Service: 2 years (required)
- Bank/Financial Services: 1 year (required)

Work Location: In person



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