Information Tickets and Travel Sales Clerk

2 weeks ago

Cape Canaveral, United States US Commander, Navy Installations Full time

**Duties**:
**MAJOR DUTIES AND RESPONSIBILITIES**
- Incumbent assists patrons in organizing trips to tourist attractions and/or in the purchasing of tickets to a variety of tourist attractions, sporting events, concerts and other recreational activities. Incumbent may make reservations for patrons, i.e., hotel, and dinner show reservations. Provides up to date information to patrons over the telephone as well as face to face. Verifies patron eligibility for military discounts.
- Contacts various commercial activities and other agencies to obtain up to date information concerning pricing specials, discounts, availability and other pertinent information. May be required to prepare stock replenishment orders, maintain inventory records and update current price list.
- Prepares sales receipts, rings items up on cash register and collects payment for services, in accordance with Standard Operating Procedures for cash, check and credit card handling. Ensures proper payment for tickets and/or services via Point of Sale System.
- Responsible for personal ticket stock inventory, change fund, the depositing of cash receipts and reconciliation of cash receipts, with customer receipts and ticket inventory daily.
- Maintains current event files for all local events/attractions, which includes other MWR facility events and hours of operation. Ensures that brochures regarding attractions, special events and accommodations as well as recreation publications are easily accessible to patrons.
- Responsible for security of equipment and ticket inventory. Assures cash, safe, and building doors are locked upon end of assigned work shift.
- May perform other duties as assigned.

**Requirements**:
**Conditions of Employment**:

- Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
- Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
- May be required to pass pre-employment examinations.
- Must provide proof of U.S. Citizenship or U.S. National.
- A valid State driver's license is required to operate motor vehicles.
- Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Selective Service Registration is required for males born after 12/31/1959.

**Qualifications**:
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

Specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.

Specialized experience must demonstrate the following:

- Basic knowledge of local and Florida recreational attractions.
- Ability to operate a computerized cash register Point of Sale system and skill in cash handling.
- Ability to follow oral directions.
- Ability to deal tactfully with persons from divergent backgrounds.
- knowledge of FL area attractions is desired but not requierd.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

**ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.**

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

**PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.**

**RELOCATION AUTHORIZED**
- NO Payment of Permanent Change of Station (PCS) is authorized, based on a d

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