IT Business Systems Analyst

6 days ago

Anaheim, United States Northgate Gonzalez Markets, Inc. Full time

**JOB SUMMARY**:
The IT Business Systems Analyst plays a crucial role in ensuring successful technology implementations across all business departments. They collaborate with both business and IT leaders to identify needs, develop strategies, and optimize systems for improved efficiencies and collaboration.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Strategic Planning and Change Management: assist in executing strategic IT plans that support the expansion into e-commerce and other business areas, incorporating effective change management strategies.
- Troubleshooting and Support: Provide ongoing support for day-to-day operational issues within Oracle ERP and WMS.
- Training and Development: Hold a continuous improvement mindset that allows for ongoing training and self-development as an IT team member to ensure on-going proficiency in utilizing, supporting and maintaining our systems.
- Vendor Management: The ability to manage relationships with Oracle and other vendors, in order to provide the day-to-day support of their area of responsibility within Oracle.
- Project Management: Understand and support relevant IT projects in order to support the business benefit associated with the project by ensuring they are completed on time and within budget.
- Reporting and Compliance: Ensure all IT activities comply with industry standards and company policies. Provide regular reports on the utilization, areas of opportunity and possible growth areas of the Oracle ERP system.
- Conducts business process analyses and needs assessments in an effort to align information technology solutions with Company initiatives
- Consults with personnel to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting, and security requirements
- Leads the identification assessment and resolution of complex issues and escalates them appropriately
- Proactively identifies and prioritizes opportunities to streamline business systems processes
- Provides technical assistance in identifying, evaluating, and developing systems and procedures
- Writes, maintains, tracks, and documents functional specifications for new and modified business systems
- Participates in the delivery of system solutions (e.g., configuration, testing, deployment, validation)
- Consults and coordinates with team members to design, develop, and automated business systems
- Implements plans to test business and functional processes during system development and quality assurance testing
- Assists with developing, preparing, and conducting training on computer hardware and software usage
- Supports production and development environments and provides on-call support after business hours as needed
- Write functional specs for requirements
- Up-time & mínimal Business disruptions
- Identify and strategize business requirement changes
- Manage a team of BSA (availability and coordinate support & project efforts)
- Assist in delivery of key projects and enhancement requests
- Stakeholder management/engagement

**POSITION REQUIREMENTS AND CONDITIONS**:
**Education/Experience/Skills**
- Bachelor’s Degree in related field and two or more years of related experience; or six years of an equivalent combination of experience and/or higher education.
- Experience working on Oracle Cloud ERP and EPM implementations required.
- Familiarity with e-commerce platforms, finance, procurement, manufacturing processes, and change management.
- Strong analytical, problem-solving, and decision-making skills.
- Exceptional leadership, team management, communication, and interpersonal skills.
- Ability to maintain confidentiality regarding sensitive information

**Physical Demands and Conditions**

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

- While performing the duties of this job, the employee is regularly required to sit; stand; and use the hands to handle, finger, or feel objects, tools or controls;
- The employee must frequently walk, talk or hear, and reach with the hands and arms; occasionally, the employee must crouch or kneel;
- The employee must occasionally exert or lift up to _ pounds carrying boxes of records and forms and frequently exert or lift moderate amounts of weight;
- Successful performance requires specific vision abilities that include close vision and the ability to adjust focus.
- The job requires the ability to travel.
- The work environment is that typical of an office and retail store. The noise level in the work environment is usually quiet.

**IMPORTANT DISCLAIMER NOTICE**

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exh

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