Branch Operations Supervisor
2 weeks ago
What's in it for you as a Branch Operations Supervisor:
- Training and ongoing coaching to learn and develop highly desired skills.
- A place where you can help members and teammates in meaningful ways.
- Full Benefits Package, Sundays off, 10 paid holidays, 401k, a job that looks great on a resume
- All the coffee your heart desires.
- Halfway decent potlucks.
The Basics of a Branch Operations Supervisor role:
- Weekly schedules will be set between the hours of Monday thru Friday 8:45 am to 5:15 pm.
- Rotating Saturday hours from 8:45 am-1:30 pm.
Summary of what you'll do as a Branch Operations Supervisor:
The Branch Operations Supervisor role will direct all aspects of day-to-day branch operations to provide a Top-Tier experience for members.
- Attract, coach, and engage assigned staff through servant leadership and continuous coaching.
- Process cash orders, and balance vault, and perform periodic audits of cash drawers.
- Account for inventories of money orders, cashier’s checks, gift cards, and other services sold.
- Resolve complex member issues by performing research and follow-up with members.
- Recommend process improvements in order to streamline or reduce costs.
- Coordinate with Learning & Development to ensure assigned team members are developing their skills and are fully trained on operational tasks.
- Participate in the implementation of branch business goals, coaching staff, and assist in achieving annual branch goals.
- Act in a Branch Associate role as needed.
- Reinforce the Credit Union’s mission, vision, and values by serving as a culture agent, motivating employees to achieve higher standards, and promoting a commitment to excellence in service, and technology-driven products and processes.
- Promote community development initiatives and volunteers in the communities serviced by the branch.
- Other duties as assigned.
Qualifications
Must Haves:
- Servant Leadership, Verbal & Written Communication, Attention to Detail, Complex Problem Solving, Coaching & Upskilling.
- 2+ years of credit union or banking experience in a branch operations role.
- HS Diploma/GED
Nice to Have:
- Supervisory experience
- Bilingual in English & Spanish
Additional Information
All your information will be kept confidential according to EEO guidelines.
PandoLogic. Category:Finance, Keywords:Bank Operations Supervisor, Location:AUSTIN, TX-78703-
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