Customer Service/inside Sales

2 weeks ago

Conroe, United States Gourmet Foods International Full time

**Job Overview**

This is a great opportunity that will give you the responsibility for all sales activities in assigned accounts delivering a unique customer experience, assisting sales representatives and multiple internal departments, and potentially handling projects at the same time while also keeping up with clients’ day-to-day processes.

Does this sound like an opportunity for you? Please see below for more information regarding our opening.

**What does your day look like**? Some of your duties may include:

- Keying and verifying sales orders-Retail and Food Service
- Answer telephone calls direct calls to appropriate contact or assist the incoming sales call
- Greet Customers and handle inquiries/ order pickups as needed.
- Communications and paperwork for retail accounts and other departments: Purchasing, distribution, customer service, and accounts receivable.
- Identify and resolve customer concerns.
- Assist customers and sales reps with basic needs.
- Assist account managers with collections and credit issues.

**Things you need to be able to do**:

- Strong interpersonal/communication skills with the ability to multi-task. Strong computer skills are required.
- High level of accuracy and attention to detail.
- Microsoft Office

**Things that are a plus**:

- College degree preferred but not required
- 2-3 years of experience.

**What we think you’ll love about Gourmet Foods International**:

- Keep moving. This job is fast-paced, so you’ll stay engaged with your team the entire shift.
- Advancement Opportunities. We offer career advancement, including college reimbursement. We want to see you grow with the company.
- We are keeping it fresh. Learn new things every from new technology to innovative new products we distribute.
- Teamwork on a team that supports each other.

**What else can we offer?**

Gourmet Foods Benefits include Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short Term, Long-Term Disability, and accident insurance. We also offer 401(k) with matching contributions, Profit Sharing, Competitive Salaries, **Flexible Paid Time Off (PTO) - up to 30 days per year**, Paid Holidays, Free College Tuition, PAID Parental Leave, Professional Development Programs, opportunity to grow within the Company, Employee Discount, Referral Bonus.

**GFI is a drug-free employer. You voluntarily consent to a pre-employment drug screen, and a background check will be required for the hiring process. Background checks can include but are not limited to previous employment, education, and criminal records.

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