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Inside Sales Associate
4 months ago
The Inside Sales Associates work on the phone and at our branch's counter desk to service contractors, distributors, and retailers purchasing fence products. Inside Sales Associate daily expectations include:
- Discovery conversations with existing customers and prospect customers to identify products and services that Master Halco can provide to grow their business.
- Calling the current customers, by phone, to generate orders for delivery on scheduled delivery routes and to inform customers of specials and sales promotions.
- Work as a team with other sales and operations people to hit sales goals and earn bonuses and spiffs.
- Excellence with phone sales, computer entry, and customer-facing engagement
Desired sales experience or applicable product knowledge:
- Building materials: metals, woods, plastics, hardware
- Do-It-Yourself retail
- Construction
- Mechanical/Electrical
This position has played an important role in advancing Master Halco toward attaining $1Billion valuation in 2022. The sales team's success in generating sales and providing excellence in customer service builds Master Halco's future and maintains our 60+ year heritage in the building products industry. If you enjoy a fast-paced work environment and the opportunity to show us your best customer service skills, this is the right place for you Working With Us Has Its Rewards:
- Competitive hourly wage range (based on experience)
- Quarterly Bonus Program and spiffs
- Monday through Friday schedule
- Typical operating hours are 8am-5pm
- A competitive health care plan typically starts following the 31st day of employment
- A generous matching 401(k) plan
- Tuition reimbursement up to $10K per academic year
- A generous paid-time off package
- Corporate discount opportunities and more
Responsibilities:
- Partner with outside sales team to expand products and customer base.
- Collects market intelligence from customers regarding competitive situations, competitor pricing, market situations plus, and informs Branch Manager.
- Take inbound phone calls and emails from contractors and retail customers to process quotes and orders in a timely manner.
- Consult with clients/customers after sales to provide ongoing support.
- Prepares job order quotations based upon customer requests and information
- Communicate by phone or email with customers from time of order to time of shipment.
Qualifications:
- High School graduate or equivalent work experience
- 1-3 years of customer service / sales experience
- Excellent phone and customer facing experience
- Strong communication skills (verbal & written)
- Computer literate and proficiency in MS applications (EXCEL required)
About Master Halco:
As North America’s leading manufacturer and wholesale distributor of perimeter security and fencing, we are the provider of choice for thousands of professional fence and security contractors and quality building material retailers. Since 1961, we have been the industries’ premier fencing provider.We offer a complete line of high quality fence systems in both traditional and unique styles. Our full line of products include access controls, agricultural, vinyl, wood, ornamental, and chain link fences and gates for farm and ranch, residential, commercial, industrial, and high security applications.
