Client Transporter
2 weeks ago
Saturday + Sunday 8 am-4 pm Monday 4 pm - 12 am
**Essential Duties and Responsibilities**:
The Transporter plays a crucial role within the Shelter System by providing safe and efficient transportation services for clients. The
primary focus is on ensuring that clients have access to Appointments that help to obtain all documents or services needed to help
them find Permanent Housing as needed. This position requires a responsible and compassionate approach, as it involves working
closely with vulnerable individuals in need of various support.
- Safely transport individuals to/from the shelter to/from various locations, such as DMV, Social Security Offices, Social
- Services, Public Health and more.
- Coordinate transportation schedules efficiently, considering client and shelter schedules and needs when scheduling, as well
- as vehicle availability.
- Provide continuous support of clients during their scheduled tasks
- Maintain accurate and up-to-date records of transportation logs.
- Ensure that the vehicles used are maintained in clean and welcoming conditions.
- Actively engages in collaborative efforts with fellow staff members to ensure that clients receive the necessary support they
require.
- Maintain high ethical standards in all aspects of the role. Adhere to professional codes of conduct, respect client
confidentiality, and prioritize the well-being and rights of clients at all times.
- Be prepared to respond to crisis situations promptly and effectively, providing immediate assistance and access to
appropriate resources when needed.
- Responsible for promptly notifying the manager of any work orders that need to be submitted or supplies that need to be
ordered.
- Responsible for attending staff meetings, ensuring timely completion of training, and accurately completing timecards.
- Perform related duties as assigned by the supervisor.
- Maintain compliance with all company policies and procedures.
**Education and/or Work Experience Requirements**:
This section outlines the essential knowledge, skills and abilities are required to perform the daily tasks and job duties bulleted above.
- High School Diploma or equivalent: A minimum educational requirement to demonstrate basic literacy and communication skills.
- Excellent communication skills: Ability to effectively communicate with shelter residents, colleagues, and external stakeholders.
- Crisis intervention skills: Capacity to handle crisis situations and de-escalate conflicts.
- Empathy and compassion: Demonstrating genuine care and understanding for individuals experiencing homelessness.
- Ability to work in a team: Collaboration and cooperation with other shelter staff, volunteers, and external agencies.
- Excellent computer proficiency (MS Office - Word, Excel and Google)
**Required Qualifications**:
**Employment Eligibility Verification**:
- Must provide documentation to establish identity and employment eligibility in compliance with legal requirements. This may include a U.S. passport, Permanent Resident Card, or other acceptable forms of identification.
**Negative Tuberculosis Test**:
- Must provide documentation of a recent negative tuberculosis (TB) test result to ensure a safe and healthy work environment.
**Background Screening**:
- Successful completion of a comprehensive background screening, which may include criminal record checks, employment history verification, and reference checks.
**Pre-Employment Drug Screening**:
- Must pass a pre-employment drug screening to ensure a drug-free workplace. A negative drug test result is required.
**Driving Skills**:
- Possess strong driving skills and have a valid driver's license.
- Driving is an essential function of the position, and a clean driving record may be required.
- Must possess a valid California driver's license or obtain one before the start of employment.
**Insurance Coverage**:
- Must be able to qualify for Good Samaritan Shelter insurance coverage, which may include meeting specific criteria related to driving record, insurance claims history, and other factors.
**Personal Insurance Coverage**:
- Must have personal insurance coverage that meets the requirements set by the employer.
- This may include liability insurance, automobile insurance, or any other type of insurance deemed necessary for the position.
- The coverage must be valid and maintained throughout the employment period.
**Benefits**:
**Full-Time Benefits**:
- Health Insurance
- Dental, Vision, and Life Insurance
- 401k Matching
- Paid Time Off (PTO)
- Paid Holidays and Floater Day
- Employee Assistance Program
- Gym Membership Discount
- Tuition Reimbursement
- Working Advantage
**Part-Time Benefits**:
- 401k Matching
- Paid Time Off (PTO)
- Employee Assistance Program
- Gym Membership Discount
- Working Advantage
**Work Environment**:
The work environment for homeless services with clients experiencing substance abuse or mental illness is characterized by a commitment to creating
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